Erik Hilliard
Middleton,United States
Summary
Healthcare professional driven to deliver high-quality patient care and effective case management. Expertise in care coordination and patient advocacy, fostering strong communication and collaboration within multidisciplinary teams. Known for adaptability and results-oriented approach in dynamic healthcare environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
RN Case Manager
Keystone Hospice
10.2022 - Current
- Responsible for managing complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services. Provided emotional support to patients coping with chronic illness or end-of-life decisions. Collaborated with providers to develop individualized treatment plans, supporting optimal comfort focused care. Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams. Educated patients and families on available community resources, facilitating access to necessary support services. Served as a liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process. Participated in care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans. Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
RN
Kaiser Permanente Behavioral Health Clinic
05.2015 - 09.2022
- Responsibilities include conducting telephone triage and office visits in an outpatient setting. The majority of duties include coordinating hospitalizations and conduct post hospitalization follow up, perform routine medication injections, scheduling routine and urgent appointments, and assisting with crisis and urgent situations. Other duties include, coordinating with pharmacy for medication related issues, basic physical assessments and comprehensive psychiatric assessments, patient teaching regarding medication and psychiatric symptoms, conduct screening for behavioral health intensive outpatient services, and assist department administrators with meeting clinical service goals set by the region.
Clinical RN/ Charge Nurse
Glendale Adventist Hospital
07.2011 - 05.2015
- Responsible for direct inpatient care in a twenty bed intensive care psychiatric unit. Duties include comprehensive physical and psychiatric assessments, treatment planning, patient education, medication administration, special procedures, responding to code gray throughout the hospital, and discharge planning. Charge nurse responsibilities include supervising up to four nurses and two mental health technicians. Responsible for unit safety, unit staffing, bed assignments, oversee admissions and discharges, and assist with emergencies.
RN Consultant/Supervisor
United Cerebral Palsy Of Los Angeles
10.2013 - 10.2014
- RN Consultant/Supervisor- Dayshift supervisor for a forty bed intermediate care facility for developmentally disabled clients. Supervise and support a team of four vocational nurses. Support nursing by communicating with medical doctors and other consultants. Responsible for family communications. Oversee client care and provide case management. Coordinate care between facility and a sixty person adult day care program located on campus. Present bi annual client reports to family and administration. Coordinate with Directors and Administration to implement best possible plan of care for clients.
CPOE RN
Glendale Adventist Hospital
04.2011 - 07.2011
- Responsible for implementing computerized provider order entry in a hospital based setting which involved directly teaching doctors and nurses at the unit level. Meet daily with CPOE team and bring updates to staff and implement changes that relate to CPOE.
RN
Healthnet Home Health
02.2011 - 07.2011
- Responsible for managing patient care from a home based setting. Perform comprehensive initial assessments. Complete initial and ongoing care planning and coordinate with medical doctors. Perform patient care that includes intravenous infusions, wound care, clean procedures, and patient teaching.
Education
Associate of Science - Nursing
Los Angeles Valley College
12.2010
Associate of Arts - General Studies
Los Angeles Mission College
Sylmar, CA06.2008
Skills
- EMR Systems
- Care coordination
- Clinical assessment
- Case Management
- Acute care
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Triage
- Interdisciplinary collaboration
- Case management
- Multidisciplinary approach
- EMR / EHR
- Strong clinical judgment
Certification
- BLS Certification
- RN State: ID
Timeline
RN Case Manager
Keystone Hospice
10.2022 - Current
RN
Kaiser Permanente Behavioral Health Clinic
05.2015 - 09.2022
RN Consultant/Supervisor
United Cerebral Palsy Of Los Angeles
10.2013 - 10.2014
Clinical RN/ Charge Nurse
Glendale Adventist Hospital
07.2011 - 05.2015
CPOE RN
Glendale Adventist Hospital
04.2011 - 07.2011
RN
Healthnet Home Health
02.2011 - 07.2011
Associate of Science - Nursing
Los Angeles Valley College
Associate of Arts - General Studies
Los Angeles Mission College
Military Service
- Branch: U.S. Army
- Service Country: United States
- Rank: E-4
- October 2001 to October 2005