Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
28
28
years of professional experience
1
1
Certification
Work History
RN Case Manager
Excela Health Westmoreland Hospital
04.2016 - Current
Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
Coordinated rehabilitative and preventive nursing processes and procedures.
Liaised with physicians regarding patient needs, performance and changes.
Obtained authorizations from insurance companies for various procedures and levels of care including skilled care
Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
Effectively communicated with physicians regarding patient needs, performance, medications and changes.
Completed initial assessments of patients and family to determine and address individual home care needs. ·
Registered Nurse Clinical Coordinator
Excela Health Westmoreland Hospital
04.2007 - 04.2016
Evaluated patient histories, complaints, and current symptoms.
Provided exceptional care to high-acute patients needing complex care
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Investigated and resolved issues affecting hospital operations and patient care.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.( Member of Staff Education Committee)
Monitored patient reactions after administering medications and IV therapies.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Educated family members and caregivers on patient care instructions.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Staff Nurse
Excela Health Westmoreland Hospital
01.1995 - 04.2007
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Managed patients recovering from medical or surgical procedures.
Implemented care plans for patient treatment after assessing physician medical regimens.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Monitored patient reactions after administering medications and IV therapies.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
Developed and implemented individualized patient care plans for optimal outcomes.
Staff Nurse
Rehab & Nursing Center Of Greater Pittsburgh
05.1994 - Jan
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Managed patients recovering from medical or surgical procedures.
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
Developed and implemented individualized patient care plans for optimal outcomes.
Assessed physical, psychological, physiologic, and cognitive status of patients.
Recorded details regarding therapies to keep patient charts updated.
Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
Education
Associate of Applied Science - Nursing
Westmoreland County Community College
Youngwood, PA
05.1994
Some College (No Degree) - Nursing
Carlow University
Pittsburgh, PA
Skills
ER Experience
Team Coordination
Patient Education
IV Drug Therapy Management
Medicare Regulation
Staff Supervision
Staff Training
Life-Sustaining Machines
Direct Patient Care
Medication Administration
Family Education
Patient Care
Injection Administration
Complex Problem-Solving
Emergency Procedures
Performing EKGs
Inpatient and Outpatient Care
Oxygen Saturation Standards
Intakes and Discharges
EMR Systems
Strong Clinical Judgment
Patient Intervention
Medication Side Effect Knowledge
Resource Utilization
Chest Pain Management
Emotional Awareness
Mental and Physical Assessments
Setting Up Referrals
Follow-Up Calls
Patient Monitoring
Patient Discharging
Cardiac Monitoring
Drug Calculations
Patient Assessments
Certification
CEN - Certified Emergency Nurse
Timeline
RN Case Manager
Excela Health Westmoreland Hospital
04.2016 - Current
Registered Nurse Clinical Coordinator
Excela Health Westmoreland Hospital
04.2007 - 04.2016
Staff Nurse
Excela Health Westmoreland Hospital
01.1995 - 04.2007
Staff Nurse
Rehab & Nursing Center Of Greater Pittsburgh
05.1994 - Jan
Associate of Applied Science - Nursing
Westmoreland County Community College
Some College (No Degree) - Nursing
Carlow University
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