Erik Husk
Chicago,IL
Summary
Senior Branch Manager with over 20 years of progressive experience improving business processes, increasing revenue and retaining loyal customers in multiple locations. Strengths include financial administration, team leadership and project management.
Overview
13
13
years of professional experience
Work History
Senior Branch Manager
Chase Bank, N.A.
06.2021 - Current
- Created new revenue streams and recruited talented staff for branch offices.
- Resolved various issues impacting sales management and business operations.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Developed strategic plans for day-to-day financial operations.
Branch Manager
Chase Bank, N.A.
08.2010 - 05.2021
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
Education
Bachelor of Science - Business Management
Pennsylvania State University
University Park, PA12.2000
Skills
- Financial Analysis
- Business Development
- Process Improvement
- Risk Management
Timeline
Senior Branch Manager
Chase Bank, N.A.
06.2021 - Current
Branch Manager
Chase Bank, N.A.
08.2010 - 05.2021
Bachelor of Science - Business Management
Pennsylvania State University
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