Erik Johnson
Montgomery Village,Maryland
Summary
Goal-oriented Warehouse Manager delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams over 20 years.
Overview
33
33
years of professional experience
Work History
Assistant Warehouse Manager
Century Distributors
12.2015 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Integrated warehouse operations with existing and new business processes.
- Developed and maintained knowledgeable and productive team of employees.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Developed safety programs to protect workers and reduce injuries.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Managed resource allocation and scheduling of employees.
- Trained employees on equipment operation and safety protocols.
- Managed daily shipping operations, ensuring accuracy and timeliness in all transactions.
Retail and warehouse manager
Restaurant Depot
01.2011 - 12.2015
- Since December 2014, responsible for the receiving dock of the second largest volume Restaurant Depot in the North East, generating approximately $4 million in sales a week
- Also opened two new stores
- Currently manage all receiving operations seven days a week
- Supervise 11 direct reports: two assistant managers, two supervisors and seven union employees
- Receiving functions range from UPS/FedEx to fresh produce, fresh seafood, fresh meats, dry groceries, frozen goods from ice cream to live mussels
- Also responsible for building power equipment, including upkeep, service and operator training and trash and Pallet pick up, and trouble shooting unexpected problems.
Producer
Radio America
01.2006 - 01.2012
- Produced a number of live National radio shows on current events, managing many hosts and guests
- Identified and retained key personnel during downsizing in the recession.
Manager
Office Depot
01.2001 - 01.2006
- Managed overall operations of retail store including hiring, training, cash-control, and consultative sales
- Responsible for all aspects of receiving, including but not limited to unloading incoming trucks with fork lift; properly receiving items; executing transfers and returns to vendors
- Adapted storerooms to better accommodate merchandise and organized merchandise displays
- Responsible for freight flow to selling floor and day-to-day replenishment of on-floor merchandise
- Store sales reflected 15% improvement over prior year in 2004, a 10% higher rate than plan.
Supervisor
Advanced Office Furniture
01.1998 - 01.2001
- Responsible for day-to-day operations of the warehouse, including delivery and installation personnel
- Scheduled deliveries, ordered parts, ensured jobs were completed correctly and on time
- Ensured monthly vehicle and equipment maintenance was performed
- Responsible for the receipt and storage of incoming merchandise and other receiving tasks as required
- Ensured outgoing delivery trucks were properly loaded.
Manager
Toys 'R Us
01.1991 - 01.1998
- Responsible for staffing assigned departments including hiring, scheduling and training employees
- Supervising warehouse operations, including receiving and processing freight shipments
- Replenished sales floor and implemented merchandise phase changes
- Performed cash control and customer services related issues.
Education
Courses in Public Speaking and Communication -
Northern Virginia Community College
01.1992
Course work towards a BA in English -
University of Virginia at Wise
01.1990
Skills
- Workplace Safety
- Shipping and receiving
- Warehouse Operations
- Problem-Solving
- Team Building and Leadership
- Route Optimization
- Proficient in ProCat Software including PickRight
- Workload Management
- Incident Reporting
- Workforce Management
Accomplishments
- Opened new retail stores, including staffing, operations, shipping and receiving.
- Store increased sales by 10% over plan and 15% over previous year.
- Store earned over one million dollars in profit and almost $8.5 in sales.
- Store was Complaint Free 2004, had highest Customer Service Score for the region and was awarded Store of the Year (over 170 stores in the region).
Technologyskills
- ProCat Warehouse Management Systems Software such as PickRight
- Windows XP
- MS Office Suite (Word, Excel, PowerPoint)
- Networking
- POS & Inventory Systems
- Linux: FTP and file management
Awards
- Toys 'R Us: Employee of the Month; 1991, 1992, 1993 twice, 1994
- Toys 'R Us: Regional recognition for being a remodel Captain 1995
- Toys 'R Us: Regional customer service award; 1996, 1997 twice, 1998 twice
- Babies 'R Us: Special recognition award for 1997 training management in Toys 'R Us procedures after acquiring BabySuperstore
- Office Depot Employee of the Month: 2003 twice, 2004, 2005
- Office Depot: District recognition for sales 2003
- Office Depot: District recognition for customer service 2002, 2003 & 2004
Timeline
Assistant Warehouse Manager
Century Distributors
12.2015 - Current
Retail and warehouse manager
Restaurant Depot
01.2011 - 12.2015
Producer
Radio America
01.2006 - 01.2012
Manager
Office Depot
01.2001 - 01.2006
Supervisor
Advanced Office Furniture
01.1998 - 01.2001
Manager
Toys 'R Us
01.1991 - 01.1998
Courses in Public Speaking and Communication -
Northern Virginia Community College
Course work towards a BA in English -
University of Virginia at Wise
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