Erik Jones
North Bend
Summary
Experienced Security Officer with a strong focus on emergency response and crisis intervention. Demonstrates sound judgment in high-pressure situations while applying training in de-escalation. Knowledgeable in law enforcement procedures and criminal law, leveraging leadership and reasoning skills to ensure safety and security. Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
8
8
Certifications
Work History
Senior Security Officer/Trainer Coordinator
CNB Security
North Bend
01.2005 - Current
- Monitored security systems to ensure safety and compliance at client sites.
- Conducted routine patrols to deter unauthorized access and maintain order.
- Responded promptly to alarms and incidents, coordinating with local authorities.
- Trained junior officers on safety protocols and emergency response procedures.
- Developed security schedules to enhance resource allocation and improve site coverage.
- Collaborated with clients to assess security needs and recommend improvements.
- Assisted in implementing security policies to enhance overall operational efficiency.
- Prepared detailed reports on incidents and security activities for management review.
- Guarded restricted areas to prevent unauthorized entry.
- Documented security-related situations and submitted in-depth reports to superiors.
- Observed patrons and customers to quickly address security situations.
- Assisted in resolving customer disputes in a professional manner.
- Maintained accurate records of all incidents, including daily activity logs and reports.
- Organized regular drills for staff members so they can practice responding to various types of emergencies.
- Monitored security personnel, ensured compliance with regulations and responded to emergency situations.
- Ensured that all employees followed proper safety protocols while working in hazardous environments.
- Interacted with vendors providing security services such as alarm monitoring companies and alarm installation contractors.
- Assisted in training new security staff on safety measures and protocol.
- Oversaw premises to identify security risks to promote employee and visitor safety.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Maintained high levels of alertness throughout shifts.
- Provided friendly and professional assistance to employees, visitors and customers.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Developed training materials for security staff and management teams.
- Coordinated training schedules to ensure optimal staff participation and coverage.
- Facilitated workshops on safety protocols and emergency response procedures.
- Collaborated with management to identify training needs and program improvements.
- Assisted in creating compliance documentation for regulatory standards in security training.
- Maintained training records and certification files for all staff members.
- Coordinated with department heads to ensure that staff was properly trained in job duties.
- Built relationships with external vendors who provided specialized services related to employee development efforts.
- Updated curriculum materials to reflect changes in industry standards and regulations.
- Organized and scheduled training sessions, seminars, and workshops.
- Established objectives for lessons, modules, and projects.
- Maintained evening or weekend hours to provide students with additional support.
- Implemented instructional materials and curriculum to meet specific program needs.
- Developed guides and course materials to reinforce lecture information and help students learn.
- Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.
Elderly Caretaker
Emma Hubble
North Bend
08.2015 - 12.2023
- Assisted elderly clients with daily living activities and personal hygiene.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications according to prescribed schedules and guidelines.
- Administered medications according to doctor's orders.
- Monitored vital signs and reported changes to medical staff.
- Coordinated transportation for medical appointments and social activities.
- Transported elderly clients to appointments or social events.
- Provided personal care for elderly clients, including bathing, toileting and dressing.
- Helped with mobility issues by providing physical support.
- Reacted promptly to emergency situations to ensure client safety.
- Maintained a clean and safe environment in the home setting.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Prepared meals and snacks according to dietary requirements.
- Encouraged independence while providing necessary assistance.
- Kept detailed records of client progress and daily activities.
- Assessed living conditions and identified any health risks or hazards.
- Monitored health and well-being of clients and reported significant health changes.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Provided companionship and emotional support to clients.
Education
GED -
Phoenix Arizona High School
Phoenix, AZ03-1989
Skills
- Security system monitoring
- Emergency response coordination
- Incident reporting
- Risk assessment
- Training development
- Compliance documentation
- Customer service
- Problem solving
- Effective communication
- Situational awareness
- Conflict resolution
- Risk mitigation
- Incident response
- Security awareness
- Security consulting
- Keen observer
- Body language analysis
- Relationship management
- Workplace safety
- Administration of medication
- Assistance with mobility
- Personal hygiene support
- Daily living activities support
- Empathy development
- Relationship building
- Safety awareness
- Meal preparation
- Housekeeping tasks
- Compassionate caregiving
- Adaptable problem-solving
- Transportation assistance
- Basic carpentry
- Healthcare coordination
- Medication reminders
- Mobility support
- Interpersonal relationships
Certification
Unarmed Instructor/ Unarmed/Armed Security Professional, State of Oregon, 2006
Timeline
Elderly Caretaker
Emma Hubble
08.2015 - 12.2023
Senior Security Officer/Trainer Coordinator
CNB Security
01.2005 - Current
GED -
Phoenix Arizona High School