Erik Kersteter
Greenville,SC
Summary
Experienced sales professional with a successful history of driving sales and building key client relationships. Proficient in consultative selling by identifying customer needs, providing tailored solutions, and closing deals. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and dedication to achieving targets.
Overview
14
14
years of professional experience
Work History
Senior Account Manager
Naylor Association Solutions
Remote
01.2020 - Current
- Top Inside Sales Team Representative (2020-2024), consistently exceeding KPIs and sales goals
- Developed sales cadences and email automation templates
- Served as the pilot representative for multiple new sales tools and platforms, including Salesforce, Outreach, and ZoomInfo
- Trained team members on CRM and sales enablement platforms, ensuring seamless adoption
- Identified, developed, and maintained strategic key accounts, leading to increased year-over-year revenue.
- Proactively prospected and nurtured pipeline growth using multi-channel engagement strategies.
- Acted as a mentor and team lead, assisting with complex sales and enterprise deals
Talent Acquisition Advisor
Naylor Association Solutions
McLean, VA
05.2017 - 01.2020
- 2017 Job Posting Sales New Business Representative Award Winner
- Achieved consistent revenue growth for assigned accounts through consultative sales approaches
- Led a pilot program for a new CRM, Outreach, resulting in the creation of the Account Manager / Senior Account Manager role
- Successfully implemented and managed an online chat program, engaging inbound website visitors and proactively reaching out to generate new revenue opportunities
- Managed relationships with 8,000+ accounts, providing tailored solutions to enhance recruitment efforts
Route Sales Representative
Schwan’s Home Service
Manassas, VA
06.2011 - 04.2017
- Consistently ranked as a top performer in office and zone based on weekly sales
- Helped the team achieve #1 ranking in zone for sales and service (Second half of 2016)
- Developed and implemented new sales strategies, increasing daily revenue
- Managed company truck operations while maintaining a safe driving record and compliance with Department of Transportation regulations
- Built and maintained strong B2C and B2B customer relationships within the assigned territory, fostering long-term client loyalty and revenue growth
Education
Associates of Applied Science - Administration of Justice
Northern Virginia Community College
06.2014
Skills
- B2B sales
- Pipeline development
- Account management
- Consultative and solution sales
- Lead generation
- Salesforce, Outreach, ZoomInfo
- Email cadences
- Team leadership and mentoring
- Sales team development
Timeline
Senior Account Manager
Naylor Association Solutions
01.2020 - Current
Talent Acquisition Advisor
Naylor Association Solutions
05.2017 - 01.2020
Route Sales Representative
Schwan’s Home Service
06.2011 - 04.2017
Associates of Applied Science - Administration of Justice
Northern Virginia Community College
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