- Graphic Design
- Crafting and DIY Projects
- Drawing and Painting
- Learning new cooking techniques and expanding my culinary skills
- I enjoy cooking for friends and family gatherings
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Erik Lambert
McCleary,WA
Summary
Experienced in sales partner assistance, tech support, data entry, graphics creation and training for over 12 years.
Professional illustrator with significant experience in creating compelling visual content. Skilled in variety of digital and traditional media, adept at transforming concepts into impactful illustrations. Strong focus on team collaboration, flexible with changing project requirements, and consistently delivers results that exceed expectations. Known for keen eye for detail, creativity, and ability to work efficiently under tight deadlines.
Overview
18
18
years of professional experience
Work History
Freelance illustrator/designer
Self-employeed
11.2013 - Current
- Currently working independently and prioritizing my own workload.
- Designed the label for a small company EL DIABLO HOT SAUCE and illustrated the children’s book HARRY THE HORN PLAYING HAWK.
- Developed original illustrations for product labels, enhancing brand identity and visual appeal.
- Collaborated with marketing team to create promotional materials that increased customer engagement.
- Streamlined illustration workflow by implementing efficient design practices, reducing turnaround time.
- Improved project efficiency by providing detailed sketches and revisions promptly based on client feedback.
Deal Approval Specialist/Brand Advocate
Marketstar
06.2010 - 11.2013
- As a Deal Approval Specialist I worked over a team of 6 overseeing the special pricing requests sent in from resellers for small/medium business as well as state, local and federal government accounts in the Mid-Atlantic United States.
- Trained new hires over the process of deal approval and research by creating a new employee manual and insured that new servers, storage and networks were being sold according to company guidelines.
- As a Brand Advocate, I worked with 4000 retail stores in the United States regarding the sales and technical training of cellular devices.
- Our presence in the market helped build sales with retailers who had no contact with the manufacturer otherwise.
- Collaborated with cross-functional teams to streamline workflows and optimize project outcomes.
- Trained and mentored junior staff on best practices and company policies for operational efficiency.
- Managed client relationships, ensuring alignment of services with customer needs and expectations.
- Implemented process improvements that increased operational efficiency across multiple projects.
- Coordinated product launches by overseeing project timelines, budgets, and resource allocation.
TECHNICAL ASSISTANCE REPRESENITIVE TIER 2 & 3
FLEXTRONICS
03.2008 - 06.2010
- Optimized customer flow and satisfaction while working within Verizon Wireless Retail Stores.
- Created new procedure for replacing trackballs on then current models of Blackberry phones that saved the company thousands of dollars a day as well as creating customer confidence in the brand and the carrier.
- Developed a good working relationship with the customers and had the highest customer service rating in the region for 2008-2009.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
No Degree - Media Arts & Animation
Portland Art Institute
Portland, ORHigh School Diploma -
Tooele High School
Tooele, UTSkills
- Proficient in MS Outlook
- Slide deck creation
- Experienced with Word
- Excel spreadsheet management
- Image editing expertise
- QuarkXPress proficiency
- Customer engagement
- Digital artwork creation
- Artistic drawing skills
- Narrative visualization
- Skilled in GIMP, Sketchbook Pro, Powerpoint, Adobe Illustrator, Adobe Photoshop
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Client retention through effectively helping with creative problem-solving.
Interests
Timeline
Freelance illustrator/designer
Self-employeed
11.2013 - Current
Deal Approval Specialist/Brand Advocate
Marketstar
06.2010 - 11.2013
TECHNICAL ASSISTANCE REPRESENITIVE TIER 2 & 3
FLEXTRONICS
03.2008 - 06.2010
No Degree - Media Arts & Animation
Portland Art Institute
High School Diploma -
Tooele High School