Accomplished in diversifying training programs and expanding course offerings to handle larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach. Caring and helpful Veterans Service Representative with extensive experience delivering social services to military personnel. Adaptable and driven with strong work ethic to support clients in obtaining services. Exceptional communication and interpersonal skills to drive client satisfaction.