Detail-oriented leader with experience in fast-paced work environments. Flexible mindset, with the ability to transition between different departments, tasks, and roles. Able to communicate effectively both in writing and verbally.
Overview
8
8
years of professional experience
Work History
Assistant Manager
MrSippy BBQ
Rochester
06.2022 - Current
Supervised daily operations to ensure efficient service and customer satisfaction.
Collaborated with both kitchen staff and front-of-house staff to streamline workflow during peak hours.
Managed a team of 15+ in running a successful restaurant.
Ensured compliance with safety regulations and company policies.
Gathered customer requirements and worked with catering team in implementing specifications.
Organized logistics including transportation, setup, and breakdown of events.
Shift Leader
Hannaford Supermarket
Northwood
06.2017 - 09.2021
Collaborated with management to enhance service quality and operational efficiency.
Assisted in training new employees on shift operations.
Addressed customer inquiries and resolved issues with professionalism.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
Bachelor of Science - International Relations
Plymouth State University
Plymouth, NH
05-2022
Skills
Team management
Operational efficiency
Customer satisfaction
Multitasking and organization
Verbal and written communication
Money handling
Event logistics
Microsoft office expertise
Accomplishments & Additional Experience
Graduated summa cum laude
ServSafe Manager Certified
Tutor at Plymouth State University, Social Statistics