Erik Ortiz Roque
North Hills ,CA
Summary
Proven track record of enhancing team productivity and client satisfaction at LA County, demonstrating exceptional problem-solving and communication skills. Skilled in multitasking and maintaining attention to detail, I consistently deliver high-quality results in fast-paced environments. My adaptable nature and strong work ethic have significantly contributed to my success in various roles. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
23
23
years of professional experience
Work History
Temporary Employee
Antelope Valley Partners For Health
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Appraiser
LA County
10.2017 - 08.2023
- Managed multiple projects simultaneously while maintaining a commitment to quality workmanship.
- Ensured compliance with regulatory requirements by reviewing and adhering to guidelines and standards.
- Documented condition and special features to provide accurate estimations.
- Delivered high-quality appraisal reports within strict deadlines, ensuring client satisfaction.
Intermediate Clerk
LA County
06.2014 - 04.2017
- Improved overall team productivity, assisting colleagues in completing tasks as needed.
- Maximized team efficiency by diligently monitoring office supplies inventory and placing timely orders when necessary.
- Reduced response time to customer inquiries with prompt and courteous communication via phone and email.
- Ensured timely processing of invoices, purchase orders, and expense reports, contributing to smooth financial operations.
Youth Counselor
Pacific Lodge Youth Services
04.2014 - 06.2014
- Monitored youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
Recreation Leader
San Fernando City Parks and Rec
10.2005 - 06.2010
- Developed positive and productive relationships with kids, parents and staff.
- Facilitated team-building exercises among participants to promote cooperation, communication skills development.
- Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
- Maintained inventory of supplies and equipment with established sign-out procedures.
Sergeant
US Army
07.2001 - 07.2005
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Master of Arts - Public Administration
California State University- Northridge (CSUN)
Northridge, CA08.2018
Bachelor of Arts - Psychology/Sociology
UCSD
La Jolla06.2013
Associate of Arts - Psychology/Sociology
LA Mission College
Sylmar, CA06.2010
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Organizational Skills
- Computer Skills
- Problem Resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
Perez, Maribel: City of San Fernando Supervisor (818)679-0637
Rajinder Gahir-LA County Adm. Manager (818) 898-7340
Tommy Reyes- Workforce Navigator (661) 494-4636
Timeline
Temporary Employee
Antelope Valley Partners For Health
09.2024 - Current
Appraiser
LA County
10.2017 - 08.2023
Intermediate Clerk
LA County
06.2014 - 04.2017
Youth Counselor
Pacific Lodge Youth Services
04.2014 - 06.2014
Recreation Leader
San Fernando City Parks and Rec
10.2005 - 06.2010
Sergeant
US Army
07.2001 - 07.2005
Master of Arts - Public Administration
California State University- Northridge (CSUN)
Bachelor of Arts - Psychology/Sociology
UCSD
Associate of Arts - Psychology/Sociology
LA Mission College
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