Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erik Pollard

Lakewood,Washington

Summary

Dynamic upholstery professional with a proven track record at Brodie Commercial Upholstery, excelling in customer relations and team management. Renowned for delivering high-quality results on time, I leverage strong attention to detail and effective communication skills to enhance customer satisfaction and drive business success. Committed to continual improvement and employee motivation. Fast at and on point at most things I do. Very respectful and mindful of others.

Overview

13
13
years of professional experience

Work History

Upholstery Company Owner

Rainier Upholstery
05.2021 - Current
  • Resolved customer service issues with timely and professional resolutions.
  • Reupholstered Boats, Physical Therapy tables, Casino chairs and card rails, restaurant booth seats and chairs, chiropractic tables and fitness pads.
  • Managed my own Business on the side in a neat and clean environment.
  • Always completed jobs on time.
  • Respectful kind and professional with customers.

Lead Upholster

Brodie Commercial Upholstery
04.2016 - 06.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Forklift Operator

Cascadia Metals
01.2013 - 03.2015
  • Operated forklifts to transport materials efficiently within warehouse environment.
  • Ensured compliance with safety protocols during all material handling processes.
  • Conducted routine inspections of forklift equipment for maintenance and safety checks.
  • Collaborated with team members to streamline loading and unloading operations.
  • Rarely made mistakes picking orders and loading trucks
  • Worked at a fast pace to insure all orders were staged and ready to load onto trucks on time.
  • Worked long hours when necessary and was always hustling.


Education

GED -

Pierce College
Puyallup, WA

Skills

  • Customer relations
  • Personnel management
  • Employee motivation
  • Team management
  • Customer service
  • Attention to detail
  • Driven and determined
  • Verbal and written communication
  • Employee training
  • Quality assurance
  • Delegating work

Timeline

Upholstery Company Owner

Rainier Upholstery
05.2021 - Current

Lead Upholster

Brodie Commercial Upholstery
04.2016 - 06.2025

Forklift Operator

Cascadia Metals
01.2013 - 03.2015

GED -

Pierce College