Erik Ramirez
CenCal Delivery LLC
Fresno,CA
6
years of professional experience
Adaptable and detail-oriented professional with a background in delivery and customer service. Known for effective communication and a positive attitude, ready to leverage expertise in customer service and workflow optimization.
Work History
Delivery Driver
2 Years 9 Months- Operated delivery vehicle, adhering to safety protocols and traffic regulations.
- Managed timely route planning to optimize delivery schedules and efficiency.
- Communicated with customers to confirm deliveries and address inquiries professionally.
- Conducted vehicle inspections to ensure reliability and compliance with maintenance standards.
- Resolved delivery issues promptly, ensuring customer satisfaction and service continuity.
Lead Cook
1 Year 5 Months- Supervised kitchen staff to ensure adherence to food safety standards and operational procedures.
- Developed and implemented efficient food preparation processes, enhancing workflow in high-volume environment.
- Trained new team members on cooking techniques, menu items, and equipment usage for optimal performance.
- Managed inventory levels and ordered supplies to maintain consistent stock of ingredients and materials.
Line Cook
1 Year- Prepared ingredients and assembled menu items according to Chipotle's quality standards.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Operated kitchen equipment, including grills and slicers, following safety protocols.
- Collaborated with team members to optimize food preparation efficiency during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Sales Associate
1 Year 11 Months- Provided exceptional customer service, assisting customers with product inquiries and purchases.
- Maintained visual merchandising standards, ensuring appealing store displays aligned with brand aesthetics.
- Processed transactions accurately using point-of-sale systems to enhance customer experience.
- Assisted in inventory management by restocking merchandise and organizing stockroom efficiently.
- Collaborated with team members to meet daily sales goals and improve overall store performance.
Education
Associate of Science - Criminal Justice
High School Diploma
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
FLUENT IN Spanish
Timeline
Delivery Driver
CenCal Delivery LLC
11.2023 - CurrentRead More
Lead Cook
Habit Burger Grill
06.2022 - 11.2023Read More
Line Cook
Chipotle Grill
09.2021 - 09.2022Read More
Sales Associate
Tilly's Clothing Store
07.2020 - 06.2022Read More
Clovis Community College
Associate of Science from Criminal Justice
Read More
Hoover High School
High School Diploma
Read More