Erik Rivera
Riverside
Summary
Detail-oriented individual with exceptional communication. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Housekeeping Attendant
Kaiser Permanente
10.2023 - Current
- Performed routine maintenance tasks such as changing linens, restocking supplies, and emptying trash receptacles in a timely manner
- Trained and mentored new housekeeping staff members on hospital policies, procedures, and best practices for maintaining cleanliness and reducing the spread of infections
- Maintained cleanliness and tidiness of assigned areas, including patient rooms, offices, and common areas, in accordance with Kaiser's standards and protocols
- Performed regular cleaning tasks such as mopping, vacuuming, dusting, and sanitizing to ensure a safe and hygienic environment
- Collected and disposed of waste and hazardous materials following proper procedures and guidelines to maintain a clean and infection-free environment
- Responded promptly to requests for housekeeping services, addressing concerns and resolving issues in a timely and efficient manner to meet patients' and staff's expectations
Meat/Produce Team Lead
Walmart Supercenter
07.2020 - 11.2023
- Trained new team members in all aspects of Meat/Produce operations, including product knowledge, customer service, and safety standards
- Monitored stock levels and reordered products as needed to maintain optimal product availability
- Ensured compliance with all health and safety regulations, as well as company policies and procedures
- Communicated effectively with management and other departments to ensure smooth day-to-day operations
- Maintained accurate and updated records of inventory, orders, and sales
- Supervised and managed the Meat/Produce team, ensuring all tasks were completed in a timely and efficient manner
- Developed and implemented process improvements to increase productivity and efficiency
Amazon Driver
Patriot Logistics Services LLC
08.2020 - 10.2020
- Safely and responsibly operated a delivery vehicle to transport Amazon packages to customers' doorsteps
- Managed delivery routes effectively to ensure all packages were delivered on time
- Utilized hand-held devices and GPS to navigate delivery routes efficiently
- Demonstrated excellent customer service skills by addressing any concerns or inquiries from customers during delivery
Shift Manager
McDonald's
06.2017 - 06.2020
- Successfully led a team of 10 employees in a fast-paced retail environment, ensuring smooth operations and exceptional customer service during shifts
- Effectively resolved customer issues and complaints to ensure customer satisfaction and retain loyalty
- Collaborated with upper management to analyze sales data, set goals, and implement strategies to meet and exceed sales targets
- Conducted regular performance evaluations to enhance employee skills and maintain high standards of service
Education
High School Diploma -
Ramona High School
Riverside06.2017
Skills
- Customer Service
- Management
- Adaptability
- Time Management
- Teamwork
- Critical Thinking
Personal Information
Date of Birth: 10/31/98
Timeline
Housekeeping Attendant
Kaiser Permanente
10.2023 - Current
Amazon Driver
Patriot Logistics Services LLC
08.2020 - 10.2020
Meat/Produce Team Lead
Walmart Supercenter
07.2020 - 11.2023
Shift Manager
McDonald's
06.2017 - 06.2020
High School Diploma -
Ramona High School
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