Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erik Romero

West Orange,NJ

Summary

Energetic performer consistently cited for unbridled passion for work. Demonstrating outstanding communication and leadership skills. Providing customer service for over five years.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Senior Technician

Valvoline Instant Oil
East Hanover, NJ
08.2022 - Current
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Communicated with customers regarding status of service work and estimated timeframe for completion.
  • Maintained tools, test equipment and materials, keeping work areas organized.
  • Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Drained motor oil, changed oil filters and greased chassis fittings.

Caterer

Star Hospitality Group
Metuchen
05.2021 - Current
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Supported chefs in managing food preparation to achieve precise plating and presentation.
  • Successfully serviced events through collaboration with establishment managers by securing venue and scheduling adequate personnel.
  • Served guest tables by transporting meals and beverages from kitchen and bar areas.

Crew Member

Dunkin Donuts
West Orange
02.2019 - 04.2021
  • Greeted customers handle payments via a POS system fulfilling over 150+ orders per shift
  • Worked with the team to maintain smooth operations and high standards of customer service during high-volume rushes.
  • Operated drive-thru services, including taking orders, handling payment, and delivering food in a prompt but friendly manner's.
  • Maintained clean dining areas, restrooms, and work stations by routinely sweeping, mopping, replenishing supplies, and disposing of garbage.
  • Organized and restocked supplies to support operations and team productivity.

Education

High School Diploma -

West Orange High School
West Orange, NJ
06.2018

Some College (No Degree) - Psychology

Essex County College
West Caldwell, NJ

Skills

  • Fluent in English and Spanish
  • Time Management
  • Fast Learner
  • Problem-Solving
  • Task Prioritization
  • Customer Service

Languages

Fluent in English and Spanish

Timeline

Senior Technician

Valvoline Instant Oil
08.2022 - Current

Caterer

Star Hospitality Group
05.2021 - Current

Crew Member

Dunkin Donuts
02.2019 - 04.2021

High School Diploma -

West Orange High School

Some College (No Degree) - Psychology

Essex County College
Erik Romero