Erik Ronquillo
Pembroke Pines,FL
Summary
Dedicated professional with a proven track record in computer proficiency, exceptional communication abilities, and adept organizational skills. Experienced in managing customer records with precision and implementing effective communication strategies to enhance customer satisfaction and drive revenue growth. Known for delivering empathetic patient care and utilizing practical nursing skills under pressure. Demonstrates strong time management abilities while thriving in dynamic work environments, efficiently handling various tasks including administrative responsibilities with precision and efficiency.
Overview
6
6
years of professional experience
Work History
Legal Assistant / Legal Intake Specialist
Your Insurance Attorney
Coconut Grove, FL
02.2022 - Current
- Reviewed and prepared legal documents, such as contracts, motions, briefs, and discovery requests.
- Compiled medical and financial records related to specific cases.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Ensured that all paperwork was properly filed according to established procedures.
Certified Nursing Assistant
Joe DiMaggio Children's Hospital
Pembroke Pines, FL
12.2019 - 01.2022
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Responded quickly to emergency situations involving sudden illness or injury.
BDC Representative
Mercedes Benz Of Pembroke Pines
Pembroke Pines, FL
02.2019 - 12.2019
- Performed data entry into computer systems accurately and efficiently.
- Assisted customers with inquiries, product selection, ordering, and scheduling appointments.
- Tracked daily performance metrics including number of calls handled per hour, day, week, month.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Education
Bachelor of Arts - Phycology
University of Florida
Gainesville, FL06-2025
Skills
- Office Management
- Order and request filing
- Litigation Support
- Document Control
- Data Management
- Client service and support
- Organizational Efficiency
- Case Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Legal Assistant / Legal Intake Specialist
Your Insurance Attorney
02.2022 - Current
Certified Nursing Assistant
Joe DiMaggio Children's Hospital
12.2019 - 01.2022
BDC Representative
Mercedes Benz Of Pembroke Pines
02.2019 - 12.2019
Bachelor of Arts - Phycology
University of Florida
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