Erik Rudolph
Morgantown,WV
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Social Media Manager/Comment
Real Fight Promotion
05.2021 - Current
- Creating professional content for social media platforms Facebook, Instagram, Youtube, and TikTok
- Manage various social media accounts
- Conduct interviews with various athletes before and after events
- Provide color commentating PPV broadcasts during live events.
Patient Service Coordinator II
UBC
Morgantown, WV
06.2015 - 04.2017
- Monitoring 3 FDA Mandated REMS Programs; Vigabatrin, Palynziq and Spravato on a daily basis
- Processing enrollment forms for prescribers, patients and pharmacies across the United States into REMS Application Portal
- Take incoming and make outbound calls with patients, physicians, nurses, pharmacies and patient support programs to assist with enrollment assistance, general program information and verification of enrollment and prescriptions
- Skilled in Microsoft Word, each call or action taken is recorded with a professional detailed task note and stored in an application to document form for auditing purposes
- Pharmacist Incoming Calls – Assist pharmacies with dispensing patients’ prescription and providing a generated authorization code to track shipments
- Maintain a high volume of calls and form processing in a fast-paced environment
- Skilled in Application Right Fax
- Assisted with new hire training
- Fast adaption to new processes implemented in the programs.
Server/Bartender
Vintner Valley Winebar
Morgantown, WV
02.2015 - 06.2015
- Skillfully promoted items on beverage lists and restaurant specials with extensive knowledge of wine list
- Consistently provided professional, friendly and engaging service
- Assisted in cashiering and Point of Sale (POS) system procedures.
Manager/Bartender/Server
Hibachi Japanese Steak House
Morgantown, WV
01.2010 - 02.2015
- Scheduled and directed staff in daily work assignments to maximize productivity
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
- Responsible for leading my crew on a daily work basis
- Managed work flow and scheduled staff shifts to exceed quality service goals
- Inventory
- Quickly recorded transactions in MICROS system to deliver prompt service
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Assisted with guest inquiries, take-out orders and restaurant cleanliness
- Trained and developed new associates on POS system and key sales tactics.
Lottery Attendant
Allies Café
Morgantown, WV
- Customer Service, processed daily count sheet, handled all machine and register cash flow and recorded, validated tickets, operated all shifts.
Server/Bartender/Manager
Feast to West Cafe
Westover, WV
- Consistently provided professional, friendly and engaging service
- Inventory and training staff
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Routinely supported other areas of the restaurant as requested/Bartender
- Quickly recorded transactions in MICROS system to deliver prompt service
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours
- Processed payments, took customer orders, served customers on open and closed shifts.
Server/Assistant Manager(temp)
Oliverio’s
Morgantown, WV
- Greeted customers with a professional friendly mannerism, closed and opened shifts
- Efficiently resolved problems or concerns to assure satisfaction
- Routinely supported other areas of the restaurant as requested/Bartender
- Quickly recorded transactions in MICROS system to deliver prompt service
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours
- Processed payments, took customer orders, served meals on open and closed shifts.
Education
Master of Science - Journalism
WVU
Morgantown, WV05-2025
Bachelor of Science - Advertising and Public Relations
WVU
Morgantown, WV12-2024
Diploma -
Morgantown High School
Skills
- Analytics and Reporting
- Photography and Videography
- Audience Analysis
- Post Optimization
- Social Media Copywriting
- Promotional Campaigns
- Market Research
- Adobe Creative Suite
- Problem-Solving
- Facebook, Instagram, LinkedIn
- Verbal and written communication
- Social Media Management
- Teamwork and Collaboration
- Attention to Detail
- Social Media and Promotions
- Interpersonal Skills
- Time management abilities
- Reliability
- Effective Organization
Accomplishments
2024, Member of Kappa Tau Alpha Journalism and Mass Communication Honors Society
Certification
Google Analytics Certification
Timeline
Social Media Manager/Comment
Real Fight Promotion
05.2021 - Current
Patient Service Coordinator II
UBC
06.2015 - 04.2017
Server/Bartender
Vintner Valley Winebar
02.2015 - 06.2015
Manager/Bartender/Server
Hibachi Japanese Steak House
01.2010 - 02.2015
Lottery Attendant
Allies Café
Server/Bartender/Manager
Feast to West Cafe
Server/Assistant Manager(temp)
Oliverio’s
Master of Science - Journalism
WVU
Bachelor of Science - Advertising and Public Relations
WVU
Diploma -
Morgantown High School
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