Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Work Preference
Timeline
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Erik Sivadge

Mansfield,TX

Summary

Dynamic Branch Manager with a proven track record at CMC Construction Services, excelling in operations management and customer service. Enhanced customer satisfaction ratings through effective issue resolution and optimized inventory practices. Skilled in staff supervision and safety protocols, driving efficiency and compliance in fast-paced environments.

Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Branch Manager

CMC Construction Services
11.2012 - 06.2025
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
  • Responsible for daily safety meetings and OSHA 30 certified.

Company Manager

ACME Livery Service
11.2009 - 11.2012
  • Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
  • Participated in industry conferences or events as a representative of the company, strengthening brand recognition.
  • Reviewed organizational policies and procedures, recommending updates as necessary to maintain compliance with industry standards.
  • Scheduled and dispatched drivers on a daily basis.

Education

Bachelor of Arts - Sports Medicine

Simpson College
Indianola, IA

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Security and safety protocols
  • Delivery fleet management
  • Staff supervision
  • Operations management

Accomplishments

  • Took the branch from 300K/month to and average of 1.4 million.
  • Streamlined our delivery fleet to optimize our dollars spent
  • Repeatedly received recognition from superiors for excellence in service.

Certification

  • OSHA 30
  • Essentials of Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balanceCompany Culture

Timeline

Branch Manager

CMC Construction Services
11.2012 - 06.2025

Company Manager

ACME Livery Service
11.2009 - 11.2012

Bachelor of Arts - Sports Medicine

Simpson College

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