Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Erik Smothers

Erik Smothers

Reno

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

Pizza Delivery Driver

Pizza Plus Inc
03.2023 - Current
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

Children's Ski Instructor

Palisades Tahoe
11.2017 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
  • Detailed safety rules and procedures regarding activities to customers and guests.

Waiter

Churrasco Brazillian Steakhouse
07.2022 - 03.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Informed customers about daily and seasonal specials.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Trained new servers on restaurant policies and procedures.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Answered customers' questions, recommended items, and recorded order information.
  • Increased sales significantly by upselling higher-end products to customers.

Education

No Degree -

Lake Tahoe Community College
South Lake Tahoe, CA

GED -

South Tahoe High School
South Lake Tahoe, CA
05.1998

Skills

  • Customer Service
  • Efficient Service
  • Telephone Management
  • Electronic Systems
  • Customer Deliveries
  • Special Assignments
  • Vehicle Maintenance
  • Customer Rapport

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

To succeed in life, you need two things: ignorance and confidence.
Mark Twain

Timeline

Pizza Delivery Driver

Pizza Plus Inc
03.2023 - Current

Waiter

Churrasco Brazillian Steakhouse
07.2022 - 03.2023

Children's Ski Instructor

Palisades Tahoe
11.2017 - Current

No Degree -

Lake Tahoe Community College

GED -

South Tahoe High School

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Erik Smothers