Zachary Goldman
Sergio's Pizza
Raleigh,NC
1
Language
1
Certification
13
years of professional experience
Diligent [Desired Position] with proven background in managing office operations and supporting executive staff. Successfully coordinated schedules, handled correspondence, and improved workflow processes. Demonstrated organizational and multitasking skills while maintaining high level of accuracy and attention to detail.
Work History
Pizza Delivery Driver
- Provided prompt pizza delivery service to ensure customer satisfaction, Managed front counter operations, assisting customers with their needs, and Operated cash register, processing customer transactions accurately.
- Delivered orders promptly, ensuring customer satisfaction and repeat business.
- Managed cash transactions accurately, maintaining financial integrity during shifts.
- Navigated routes efficiently, reducing delivery times and optimizing service quality.
Call Representative
7 Months- Answering emails, answering phone calls, Processed and organized various forms for efficient record-keeping., submitting covid-19 vaccination verification cases, submitting covid-19 weekly test results online, Managed filing of records to enhance office organization and accessibility., alphabetizing records, removing inactive files, Prepared files for storage by boxing them to streamline organization. in boxes, coordinated meal deliveries during busy office hours.
- Managed inbound and outbound calls to address citizen inquiries and concerns.
- Utilized CRM software to track interactions and ensure timely follow-ups.
- Provided accurate information regarding city services, policies, and procedures.
Park Operations
- Cleaned park area to maintain cleanliness and aesthetics., operate the rides, ensure children are safe, provide friendly service.
Correctional Officer I
- Protected the perimeter, Completed training sessions, patrolled the fence. Left due to fear for personal safety.
Cashier
4 Months- I am a cashier, I engage customers in friendly conversation while processing groceries fast and efficiently. My customer service skills and multitasking are put to full effect.
- Processed customer transactions swiftly using point-of-sale systems.
- Assisted in inventory management by restocking shelves and organizing displays.
- Handled customer inquiries and resolved issues to enhance satisfaction.
Asset Protection Associate
5 Months- Welcomed customers and checked receipts for compliance.
- Collaborated with team members to implement loss prevention strategies.
Kitchen Staff
8 Months- Supported team in managing high-volume lunch service. Managed Sunday lunch rush effectively with kitchen staff, ensuring smooth operations and customer satisfaction.
- Prepared and assembled food items according to established recipes and safety standards.
- Maintained cleanliness and organization of kitchen workstations, ensuring compliance with health regulations.
- Operated kitchen equipment efficiently while adhering to safety protocols to minimize risks.
Administrative Assistant
8 Months- Coordinated transportation for CEO, would lunch for the team, Organized and categorized blueprints for easy access by team members., Applied official stamps to documents for processing and approval., Reviewed and organized incoming emails to prioritize urgent communications., Checked memos for grammatical accuracy and clarity before distribution..
- Managed scheduling and calendar coordination for executive team, ensuring efficient time allocation.
- Prepared detailed reports and presentations using advanced document management systems to streamline communication.
- Assisted in onboarding new employees by organizing training materials and facilitating orientation sessions.
Education
Associate of Arts - Art
High School Diploma
Skills
Data collection
POS
Content creation
Computer literacy
Order accuracy
Task management
Filing
Call center
Safety awareness
Multi-line phone systems
Call center skills
Telephone communication
Employee relationship building
Attention to detail
POS systems
Communications
Mobile devices
Phone interaction
Microsoft PowerPoint
Presentation skills
Technical skills
English
VPN
Credit card payment processing
Guest relations
Customer engagement
Administrative support
Retail mathematics
Microsoft Excel
Adobe Acrobat
Google Docs
Merchandising
Sanitation practices
Basic math
Conflict resolution
Office productivity
Administrative experience
Administrative support
Sales experience
Clear communication
Phone reception
Custodial Experience
Microsoft Outlook Calendar
Order entry
Sanitation procedures
Grammar proficiency
Interpersonal skills
Outbound calling
MacOS
Relationship management
Technical Support
Live chat
Workstation cleanliness
Client interaction
Scheduling
Organization
Editing
Asset Protection
Antivirus software
Food safety
Greeting customers
Writing Skills
Outdoor work
Leadership
Analysis skills
Numeracy
Customer assistance
Phone etiquette
Clerical
Issue resolution
Time management
Client services
Technical support
Pricing
Receptionist
Content revision
Administrative tasks
Appointment scheduling
Grocery store
Cash handling
Customer support
Records management
Microsoft Windows
10-key data entry
Customer inquiry handling
Computer skills
Proofreading
Hospitality
Order management
Client relations
Interpersonal skills
Computer operation
Data input
Google Sheets
Office experience
Quick service & fast food restaurant
Databases
Teamwork
Customer service
Decision making
Restroom cleaning
Critical thinking
Processing cash transactions
Document control
Transaction monitoring
Personal vehicle (delivery method)
Communication skills
Driving
Microsoft 365
Asset Management
Grocery store experience
Administrative support
Microsoft Word
Task prioritization
Stocking
Load & unload
Microsoft Outlook
Efficient delivery
Positive attitude
Data entry
Certification
Driver's License, July 2025 to November 2033, A valid, regular Florida driver's license. I can transport myself as needed.
Languages
English
Timeline
Pizza Delivery Driver
Sergio's Pizza
09.2026 - CurrentRead More
Call Representative
City of Raleigh NC
08.2021 - 03.2022Read More
Park Operations
Pullen Park
08.2021 - 08.2021Read More
Correctional Officer I
Department of Public Safety and Corrections
09.2020 - 09.2020Read More
Cashier
Food Lion
04.2019 - 08.2019Read More
Asset Protection Associate
Walmart
04.2017 - 09.2017Read More
Kitchen Staff
Wendy's (Saren Restaurants, Inc.)
03.2016 - 11.2016Read More
Administrative Assistant
GG Engineering
12.2013 - 08.2014Read More
Wake Technical Community College
Associate of Arts from Art
Read More
The Fletcher Academy
High School Diploma
Read More
Personal Information
- Title: Administrative Assistant
- Driving License: A valid, regular Florida driver's license.
- Work Permit: Authorized to work in the US for any employer