Erik Socorro
Miami
Summary
Dynamic and detail-oriented professional with experience at Walt Disney World Resort, excelling in customer service and problem-solving. Proven ability to maintain cleanliness and organization while efficiently multitasking in fast-paced environments. Skilled in beverage preparation and team leadership, ensuring exceptional guest experiences and operational success.
Hospitality professional, highly skilled in assisting bartenders and ensuring well-stocked and clean bar environment. Proven ability to support fast-paced operations and handle multiple tasks simultaneously. Known for excellent teamwork and adaptability, ensuring smooth bar operations and exceptional customer service.
Overview
4
4
years of professional experience
Work History
Barback
Divieto Italian-american Fusion
09.2024 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Cast Member
Walt Disney World Resort
08.2023 - 03.2024
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
Assistant Manager of Operations
Dunkin Donuts
07.2021 - 08.2023
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
Education
Associate of Arts - Hospitality
Miami Dade College
Miami, FL05-2025
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness maintenance
- Flexible schedule
- Stock rotation
- Basic mixology
- Bussing tables
- Fast-paced environment
- Beer keg installation
- Bar supply replenishment
- Garnish preparation
- Equipment handling
- Bar organization
- Glass washing
- Ice restocking
- Clearing tables
- Dishwashing and sanitization
- Bartender backup
- Attention to detail
- Time management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Safe food handling
- Team leadership
- Quality assurance
- Beverage preparation
- Supply restocking
- Customer relations
- Task prioritization
- Quality control
Timeline
Barback
Divieto Italian-american Fusion
09.2024 - Current
Cast Member
Walt Disney World Resort
08.2023 - 03.2024
Assistant Manager of Operations
Dunkin Donuts
07.2021 - 08.2023
Associate of Arts - Hospitality
Miami Dade College
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