Erik Soto
Aurora,Colorado
Summary
Dynamic sales associate with proven success at Home Depot, I excelled in customer engagement and tailored solutions. Skilled in customer service and emergency response, I consistently met sales goals while fostering strong relationships. My proactive approach and effective communication ensure exceptional service and satisfaction in fast-paced environments. I am proactive, well-organized, and successful at meeting and exceeding targets with strategic approachesI specialized in customer-focused sales as an associate with months of lucrative and service-oriented experience selling a wide variety of products.
Overview
5
5
years of professional experience
Work History
Sales Associate
Home Depot
Denver, Colorado
04.2024 - 08.2025
- Facilitated customer interactions to understand needs and provide tailored solutions.
- Developed strong relationships with customers through effective communication and follow-ups.
- Assisted in inventory management to ensure product availability and organization.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Continuously met sales goals via strategic prospecting.
Lifeguard
Denver Parks and Recreation
Denver, Colorado
05.2023 - 01.2024
- Responsible for supervising swimmers, enforcing safety rules, and providing emergency assistance.
- First Aid and CPR Certified: Trained in first aid techniques and certified in performing cardiopulmonary resuscitation (CPR) for lifeguarding responsibilities.
- Strong Communication Skills: Demonstrated clear and concise communication with patrons, effectively addressing their concerns and enforcing pool rules.
Security Officer
HSS Inc.
Aurora, Colorado
06.2022 - 01.2023
- Experience in maintaining the safety and security of premises, personnel, and property.
- Proficient in conducting security patrols, monitoring CCTV systems, and enforcing access control procedures.
- Skilled in responding to incidents, communicating with emergency services, and providing excellent customer service.
Fast Food Worker
Wendy's
Aurora, Colorado
10.2020 - 03.2021
- Demonstrated exceptional customer service skills by efficiently and courteously serving customers.
- Maintained a clean and organized work station to ensure a safe and hygienic environment.
- Effectively collaborated with team members to prioritize tasks and meet fast-paced demands.
Education
High School Diploma -
William Smith High School
Aurora, Colorado06.2021
Some College (No Degree) - Business Education
Colorado State University
Fort Collins, COSkills
- Swimming
- First Aid
- Physical Fitness
- Problem Solving
- Emergency Response
- Customer service
- Multitasking
- Sales techniques
- Problem solving
- Point of sale operation
- Customer engagement
- Professional demeanor
- Forklift operation
- Material packaging
- Safe driver
- Heavy equipment operation
Honors And Awards
Participated in high school honors club called Rudder, helped organize assemblies and events for the school year. Taking leadership in doing public speeches for the entire school.
Certifications And Courses
- CPR Certified via Lifeguard Training
- Graduated with a 3.5 GPA
Affiliations
- Weightlifting at my home gym at least 5 days a week
- Another hobby of mine is to read a chapter of a book every week.
Languages
Spanish
Native/ Bilingual
Accomplishments
- Was given a Homer Award during my time as a home depot sales associate for exceptional customer service.
- Met sales goal every week succeeding my peers and in total working there made 100k in sales.
Timeline
Sales Associate
Home Depot
04.2024 - 08.2025
Lifeguard
Denver Parks and Recreation
05.2023 - 01.2024
Security Officer
HSS Inc.
06.2022 - 01.2023
Fast Food Worker
Wendy's
10.2020 - 03.2021
High School Diploma -
William Smith High School
Some College (No Degree) - Business Education
Colorado State University
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