Erik Suarez
Washington,CT
Summary
General laborer with many skills and experiences in my toolbox that make me a unique asset to any team. Quick and willing learner. I am personable and ready to get things done right to insure customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Pinxto Taco
2905 Sherman Ave NW, Washington, DC 20001
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Driver, Warehouse Orders
Ox Builders
5980 Sligo Mill Rd NE, Washington, DC 20011
10.2023 - 04.2024
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
Barista
Greenberry’s Coffee
1805 E St NW, Washington, DC 20006
01.2023 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Education
Nurse - Medical Assisting
Keystone Job Corps Center
235 W Foothills Dr, Drums, PA 1822207.2005
Diploma -
Jackson Reed Highschool
3950 Chesapeake St NW, Washington, DC 2001606.2003
Skills
- Payment Collections
- ID Verification
- Drawer balancing
- Cash Handling
- POS Systems
- Customer Assistance
- Time management skills
- Order Packaging
- Merchandise Restocking
- Inventory Management
- Complex Problem-Solving
- Daily Reporting
- Loss Prevention
- Order Verification
- Product Knowledge
- Material Handling
- Truck loading and unloading
- Job Site Cleanup
- Supply Management
- Equipment Operation
- Residential construction
- Safe Vehicle Operation
- Roofing
- Painting
- Window Installation
- Project Management
- State Driver's License
- Recordkeeping abilities
- Time Management
- Job Site Safety
- Lawn and Grounds Maintenance
- Hand-Eye Coordination
- Attention to Detail
- Light Carpentry
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Pinxto Taco
05.2024 - Current
Driver, Warehouse Orders
Ox Builders
10.2023 - 04.2024
Barista
Greenberry’s Coffee
01.2023 - 10.2023
Nurse - Medical Assisting
Keystone Job Corps Center
Diploma -
Jackson Reed Highschool