Erik Sweet
Melbourne,FL
Summary
Welcoming Night Auditor with 6 years of experience in customer service and financial reconciliation. Skilled at completing Night Audit tasks quickly with proven history of accuracy and fantastic mathematical abilities. Known for welcoming guests with positivity at all hours and quickly responding to room needs.
Overview
5
5
years of professional experience
Work History
Auto Detailer
Enterprise Rent-A-Car
08.2021 - Current
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Implemented eco-friendly practices in all aspects of auto detailing operations, reducing environmental impact while maintaining quality results.
Night Auditor
Captain Hirams
03.2019 - Current
- Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
Education
No Degree - Digital Communications And Media
Delaware Technical Community College
Georgetown, DENotary Public
60 WPM Typing Speed
Skills
- Computer Literacy
- Attention to Detail
- Written Communication
- Time Management
- Photography
- Copywriting
- Graphic design
- Scriptwriting
- Analytics reporting
- Video Editing
- Camera Operation
Additional Information
References:
Managers at Captain Hirams Resort:
- Richie Rego: 772-646-3084
- Denise Lafortune: 772-584-9688
I.T. at Captain Hirams:
- Joe Lang: 786-547-5736
Managers at Enterprise Rent-a-Car:
- Sabrina Husain: 954-740-9561
- Amy Galloway: 772-205-0563
Timeline
Auto Detailer
Enterprise Rent-A-Car
08.2021 - Current
Night Auditor
Captain Hirams
03.2019 - Current
No Degree - Digital Communications And Media
Delaware Technical Community College
Notary Public
60 WPM Typing Speed
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