ERIK VALENTIN
West Palm Beach,FL
Summary
Results-driven Sales Manager with a proven track record of exceeding sales targets and fostering customer relationships. Skilled in developing and executing effective sales strategies, leading high-performing teams, and driving dealership growth. Seeking to leverage experience in a challenging role that allows for professional growth and contribution to the company's success.
Overview
11
11
years of professional experience
Work History
Sales Manager/Closer
Wayne Mazda
04.2024 - 11.2024
- Company Overview: the number one Mazda dealership in the U.S
- Lead the sales department for Wayne Mazda, the number one Mazda dealership in the U.S
- Developed and implemented strategies that contributed to maintaining the dealership's top position nationwide
- Trained and mentored sales teams, optimizing performance and exceeding monthly sales goals
- Drove customer satisfaction by implementing high-level customer service standards and closing strategies
- Cultivated strong relationships with clients, ensuring repeat business and long-term loyalty
- The number one Mazda dealership in the U.S
Desk Manager/Sales Closer
Ramsey Mazda
05.2018 - 04.2024
- Managed sales operations, exceeding targets by creating sales strategies and driving team performance
- Trained and coached desk agents to improve efficiency and productivity in the sales process
- Resolved customer concerns through strong communication and problem-solving skills
- Utilized V-Auto for fair vehicle appraisals and communicated results to customers effectively
Manager
Ramsey Jeep/Alfa Romeo
01.2016 - 04.2018
- Led sales operations, driving the dealership to significant sales growth
- Mentored and developed staff, implementing customer service techniques that enhanced satisfaction
- Established strong relationships with clients, contributing to customer retention
Sales Specialist
46 Jeep
02.2014 - 12.2016
- Exceeded sales targets by applying negotiation skills and product knowledge
- Built and maintained strong client relationships, resulting in repeat business
Education
Associate's Degree -
PCCC
Paterson, NJ01.2006
US Veteran -
United States Army
05.2003
Skills
- Sales Strategy
- Customer Service Excellence
- Negotiation
- Team Leadership & Development
- E Leads Desking
- V-Auto Appraisal
- CDK Systems
- UVI
- Mastermind Dealership Solutions
- True Car
- Focus
- Reynolds & Reynolds Desking
- Motivational Skills
- Goals and performance
- Relationship Building
Militaryexperience
United States Army, 06/01/00, 05/31/03, Served in various capacities during deployments to the U.S., Kuwait, and Afghanistan
Timeline
Sales Manager/Closer
Wayne Mazda
04.2024 - 11.2024
Desk Manager/Sales Closer
Ramsey Mazda
05.2018 - 04.2024
Manager
Ramsey Jeep/Alfa Romeo
01.2016 - 04.2018
Sales Specialist
46 Jeep
02.2014 - 12.2016
US Veteran -
United States Army
Associate's Degree -
PCCC
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