Erik Varker
Huntington Beach,CA
Overview
12
12
years of professional experience
Work History
Store Manager
Buck Mason
Newport Beach, CA
05.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Nordstrom – Lead Sales Associate
Nordstrom
Fashion Island Newport Beach, CA
10.2017 - 04.2023
- Used consultative sales approach to understand customers needs and relevant offerings.
- Fielded questions and solved problems by informing customers of current promotions and store policies.
- Generated brand awareness and positive product impressions to increase sales.
- Assist customers completed purchases, locate items and join rewards program loyalty, satisfaction and sales numbers
- Used POS systems to process sales, returns, online orders and gift card activations
Rodd & Gunn - Lead Sales Associate
Rodd & Gunn
Newport Bech, CA
10.2016 - 10.2017
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Performed stock and informed management of low inventory quickly
Lead Sales Associate
Nordstrom
Montclair,CA, CA
05.2012 - 07.2016
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Increased sales by offering advice on purchases and promoting additional products.
Education
High School Diploma -
Murrieta Valley High School
Murrieta, CA06.2008
Skills
> Building & maintaining relationships
> Style, Flexing, detail & solution oriented
> Client focused
> Interpersonal skills
Timeline
Store Manager
Buck Mason
05.2023 - Current
Nordstrom – Lead Sales Associate
Nordstrom
10.2017 - 04.2023
Rodd & Gunn - Lead Sales Associate
Rodd & Gunn
10.2016 - 10.2017
Lead Sales Associate
Nordstrom
05.2012 - 07.2016
High School Diploma -
Murrieta Valley High School