erika- Berganza

• Led cleaning teams to ensure high standards of cleanliness and client satisfaction.
• Preserved home cleanliness standards by performing regular maintenance tasks such as dusting, vacuuming, mopping, and sanitizing surfaces.
• Established strong relationships with clients, fostering trust and long-term commitments.
• Enhanced client satisfaction by consistently providing thorough and detail-oriented cleaning services.
• Maintained a loyal clientele through excellent communication, punctuality, and reliability.
• Retained long-term clients through dedicated commitment to delivering top-notch housecleaning services.

• Provided exceptional customer service in fast-paced dining environments, ensuring guest satisfaction and repeat business.
• Assisted in menu preparation and presentation, enhancing overall dining experience for guests.
• Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
• Trained new team members on service protocols and best practices, promoting a cohesive work environment.

Cultivated strategic relationships to drive client engagement and increase bookings for cleaning services. Oversaw employee login processes to ensure operational efficiency.