Erika Akashi Grimes

• Managed scheduling of other hosts
• Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
• Collaborated with management to develop strategies for improving overall dining experience.
• Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
• Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming staff members.
• Maintained a clean and welcoming environment, setting the tone for an enjoyable dining experience.

Frequent V

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Prepared healthy, age-appropriate snacks and meals.
• Reassured children when upset providing emotional support and stability.

• Highest Grossing California Pizza Kitchen in the country.
• Contributed to team success through effective communication and cooperation with coworkers and management.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Contributed to cleaning, preparation, and running food to tables.