Erika Albizu
North Arlington,NJ
Summary
Adaptable Signal Support Systems Specialist with exemplary telecommunications network troubleshooting skills. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization. Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Signal Support Specialist (25U)
US Army
04.2024 - Current
- Supported mission success by establishing and operating battlefield radio systems during training exercises and deployments.
- Maintained high standards of readiness, performing preventive maintenance checks on all assigned vehicles and equipment regularly.
- Provided reliable logistical support as part of convoy operations during training exercises or real-world missions when necessary.
- Supported mission objectives by designing and implementing custom communication packages tailored to specific operational needs.
Front Desk
Retro Fitness
08.2023 - 01.2024
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently adhering to there requests and issues
- Enforced rules and held customers accountable for not following gym regulations.
Server
Applebee's Grill + Bar
02.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Ride Operator
Nickelodeon Universe
03.2021 - 07.2022
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
Education
High School Diploma -
Kearny High School
Kearny, NJ06.2022
Skills
- Power Distribution Systems
- Global Positioning Systems
- Signal Intelligence
- Satellite Communications
- Frequency Hopping
- Tactical Operations Support
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Additional Information
Security Clarence: Secret
Timeline
Signal Support Specialist (25U)
US Army
04.2024 - Current
Front Desk
Retro Fitness
08.2023 - 01.2024
Server
Applebee's Grill + Bar
02.2023 - 09.2023
Ride Operator
Nickelodeon Universe
03.2021 - 07.2022
High School Diploma -
Kearny High School
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