Erika Alfaro
SAN FERNANDO
Summary
Compassionate and dedicated healthcare professional with experience as CNA, Social Services Assistant, and Admissions Assistant in skilled nursing facilities. Skilled in providing high-quality resident care, supporting families, coordinating admissions, and advocating for residents’ rights with strong communication and teamwork abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Admissions Assistant/Certified Nursing Assistant
Grand Valley Health Care Center
12.2023 - Current
- Maintain accurate admission records and ensure HIPAA confidentiality.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients and families.
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
Social services assistant
Valley Palms Care Center
03.2023 - 12.2023
- Supported residents and families with emotional, social, and discharge planning needs.
- Promoted resident participation in activities to enhance social interaction and mental well-being.
- Collaborated with nursing, therapy and administrative staff to address psychosocial needs.
- Advocated for residents' rights and assisted with Medicaid and insurance paperwork.
Certified Nursing Assistant
Valley Palms Care Center
03.2022 - 12.2023
- Ensured resident safety, comfort and dignity at all times.
- Observed and reported changes in resident conditions to LVN or RN supervisor.
- Provided high-quality personal care services such as bathing, grooming, dressing and feeding to ensure patient dignity.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
Vocational Nurse - Practical Nursing
NATIONAL CAREER COLLEGE
Panorama city, CAHigh School Diploma - undefined
SUN VALLEY HIGH SCHOOL
Sun Valley, CA06.2019
Skills
- Interdisciplinary collaboration
- Compassionate Customer Services
- Organizational and Time Management Skills
- Emotional support and advocacy
- Communication and empathy
- Resident and family Support
Certification
- Certified Nursing assistant (CNA)
- Restorative Nurse Assistant (RNA)
- Social Services Designee
- CPR and First Aid Certified
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Admissions Assistant/Certified Nursing Assistant
Grand Valley Health Care Center
12.2023 - Current
Social services assistant
Valley Palms Care Center
03.2023 - 12.2023
Certified Nursing Assistant
Valley Palms Care Center
03.2022 - 12.2023
High School Diploma - undefined
SUN VALLEY HIGH SCHOOL
Vocational Nurse - Practical Nursing
NATIONAL CAREER COLLEGE