Alexia Miranda
Spring Valley,CA
Summary
Undergrad student majoring in Communications with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Experienced Lead Barista with solid background in high-volume coffee shop environments. Strengths include staff training, inventory management, and customer service. Proven ability to maintain efficiency while managing multiple tasks seamlessly. Significant contributions to previous employers include improved workflow processes and enhanced customer satisfaction levels.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Barista
Holsem Coffee Shop
North Park , California
09.2023 - Current
- Conducted weekly inventory checks for coffee beans, dairy, food items, reducing waste by 25% over a 6-month period.
- Supervised team members during meal service to ensure accuracy of orders.
- Created engaging displays for promotional materials such as menus or flyers.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Participated in regular meetings with store managers to discuss employee performance metrics.
Barista
Starbucks
San Diego, CA
09.2022 - 10.2023
- Served over 300 customers daily, achieving a 95% customer satisfaction rating based on feedback.
- Reduced average food and drink preparation time by 15% through streamlined workflows.
- Organized workstations to enhance task efficiency during peak hours.
- Maintained strict adherence to health department sanitation standards.
Social Media Coordinator (Remote)
KSU
Pristina, Kosovo
01.2023 - 08.2023
- Collaborated with marketing team members to create engaging content that resonates with target audiences.
- Implemented best practices for optimizing organic reach by leveraging existing relationships with influencers and bloggers.
- Researched current trends in the industry to identify opportunities for growth through new social media channels.
- Managed day-to-day interactions with followers and responded promptly to customer inquiries or complaints.
Education
Associate of Arts - Communications
Cuyamaca College
El Cajon, CA12-2025
Some College (No Degree) - Business Communication
Northern Arizona University
Flagstaff, AZSkills
- Excellent customer service skills
- Supply chain management
- Team collaboration
- Relationship building
- Sales promotion
- POS system operation
- Staff training
- Kitchen staff supervision
- Latte art
- New hire training
Languages
English
Native/ Bilingual
Spanish
Elementary
Accomplishments
- Achieved recognition as a Lead Barista.
- Maximized profit targets and competitive pricing within my job position.
- Competed in a latte art competition.
- Competed in an Art Show and placed top 3 at my college.
Certification
- Food Handlers license
Affiliations
- Visited 4 out of the 6 continents!
- Ran my first half-marathon this year!
References
References available upon request.
Timeline
Lead Barista
Holsem Coffee Shop
09.2023 - Current
Social Media Coordinator (Remote)
KSU
01.2023 - 08.2023
Barista
Starbucks
09.2022 - 10.2023
Associate of Arts - Communications
Cuyamaca College
Some College (No Degree) - Business Communication
Northern Arizona University
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