Erika Amparo
Motivated and dependable Accounting student at La Guardia Community College with hands-on work experience in restaurant operations, customer service, and team support. Currently completing an Associate degree in Accounting and seeking an internship opportunity to apply academic knowledge in accounting, business, and financial operations, while gaining professional experience.
Work History
Assistant Manager
2 Years 9 MonthsCoordinated daily restaurant operations and supported management with staff activities.
Supported opening and closing procedures and helped ensure the restaurant was properly prepared for business.
Assisted with cash handling, payment reconciliation, and monitoring daily transaction.
Helped train and support employees and communicated management expectations to staff.
Helped resolve customer and employee concerns in a professional manner.
Demonstrated leadership, responsibility, organization, and problem solving skills.
Restaurant Server
1 Year 11 MonthsDelivered friendly, efficient customer service in high-volume restaurant, enhancing guest satisfaction.
Handled customer orders, payments, cash,and credit card transactions.
Communicated effectively with customers, coworkers, and management.
Resolved customers' concerns professionally and respectfully.
Worked as part of a team to ensure smooth daily operations.
Maintained a clean, organized, and safe work environment.