Erika Betancourt

• Ensured that all products were labeled properly before stocking the shelves.
• Palletized merchandise for easy movement to sales floor locations.
• Packaged items with appropriate materials to prevent damage during shipping.

• Cash Checks (Government, payroll, money orders, tax return, child support, 401k, social security checks, etc)

.•Verify funds in checks with the owner or company that issued the check to the customer when costumer is new or when the check is new maker

• Collect money from bounced checks
• Withdraw money from prepaid cards (Take out money from customer's cards when asked to withdraw)
• Add money to customer’s prepaid cards when he/she ask to add
• Load Chime Debit Cards
• Help manager load money on ATM
• Load money on metro cards
• Give replacement cards to customers when they lost their cards or they are damage
• Print Direct Deposits Forms for customers when selling a card
• Due money transfers and pickups (Western Union)
• Create profiles for customers when they are new
• Register company when it’s new maker and find the resources to cash the check
• Make bill payments
• Make money orders
• Make coin exchange for cash
• Make copies
• Send Fax
• Change the cash when customers asked for change
• Update customer’s profile when he/she hasn’t gone to the store for a long time or when their info is expired
• Make rolls (Stacks) of the bills when having a lot of money in registers and send it back to the safe…

.For example when having to many 100 dollars bills I had to make a stack of $10,000 and send it back to the safe

• Offer prepaid cards to Customers
• Balancing registers when opening and closing
• Clean the lobby when it’s dirty
• Maintained accurate records of all transactions and customer interactions.

Cash Checks ( It includes Payroll, taxes, Stimulus, and Child Support checks)

. Verify funds in the checks

. Due money transfers pickups (Western Union)

. Make bill payments

. Make money Orders.

.Balance registers when opening and closing

. Make stacks of money when having to much money on register

• Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
• Maintained accurate records of all transactions and customer interactions.

Balancing registers when opening and closing

.Making returns when customers ask for money back

.Clean register after finishing my shift for the day

• Resolved customer complaints professionally in accordance with company policy.
• Accepted cash and credit card payments, issued receipts and provided change.
• Restock items when customers don’t want them anymore

• Resolved customer complaints professionally in accordance with company policy.
• Accepted cash and credit card payments, issued receipts and provided change.

.Cook fries

.Keep clean the lobby

.Balance registers

.Restocking