Summary
Overview
Work History
Education
Skills
Applied Studies
Certification
Languages
Work Availability
Quote
Timeline
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Erika Bianchi

Erika Bianchi

Sterling

Summary

Enthusiastic and resourceful with excellent communication skills in Spanish, (intermediate English) Provides support to culturally diverse populations while establishing productive relationships with staff and families. Collaborative and works well independently. Experienced crisis response professional knowledgeable about strategies for reintroducing calm to emotionally-charged crisis situations. Skilled in reflective listening, relationship-building and collaborative problem-solving. Dedicated to offering meaningful assistance and influencing callers.

Overview

25
25
years of professional experience
5
5
Certification
6
6
year of post-secondary education

Work History

trabajadora social

caritas bolivia
santa cruz, bolivia
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Provided resources to support students in achieving career goals.

tanatologia

Independiente
santa cruz, bolivia

intervención de crisis

independiente
santa cruz, bolivia
  • Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
  • Conversed with individuals in crisis which called or texted hotline for assistance.
  • Documented risk to each client and context of concerns.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Counseled and helped to stabilize consumers and caregivers in crisis situations.
  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.

consejeria

independiente
Santa Cruz , Bolivia
06.2007 - 05.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Consejeria

Carcel San Pedro
Santa Cruz, Bolivia
06.2014 - 09.2015
  • Coordinated staff evaluations for special education personnel.
  • Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
  • Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.

SUPERVISOR

Support Center
santa cruz, bolivia
04.2010 - 02.2014
  • Project administration and organization
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
  • Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
  • Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
  • Conducted initial meetings to outline process, answer questions and set expectations for both parties.
  • Established professional lines of communication, supporting individual interests and achieving legal justice.
  • Conducted interviews with disputants, witnesses and any additional relevant groups or individuals.

tutoria y apoyo

CIPEC
Santa Cruz, Bolivia
03.1997 - 02.2007
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.

Education

No Degree - Abogada Penal

Universidad Domingo Savio
Bolivia
10.2005

Consejeria

INFOCAL
Bolivia
03.2007 - 11.2007

Skills

  • Reflective Listening
  • Therapeutic Exercise
  • Crisis Handling
  • Suicide Prevention
  • Critical Thinking
  • Relationship Issues Management
  • Risk Evaluation
  • Safety Planning
  • Alliance Building
  • Rehabilitation Services
  • Active Listening
  • Community Mental Health Programs
  • Creative Thinking
  • Effective Working Relationships
  • Social Skills
  • Relaxation Techniques
  • Anger Management
  • Individual and Group Counseling
  • Therapeutic Services
  • Individualized Treatment Plans
  • Impulse Control
  • Orientation Sessions
  • Victim Services
  • Group Activities
  • Post-Traumatic Stress Disorder Management
  • Client Needs Assessment
  • Emergency Call Response
  • Behavior Modification
  • Emotional Support
  • Breathing Techniques
  • Behavioral Skills Development
  • Major Depression
  • Monitor Progress
  • Coping Methods
  • Build Coping Skills
  • Victim Advocacy
  • Behavioral Intervention Plans (BIP)
  • Problem-Solving

Applied Studies

  • Domingo Savio University Law
  • Nursing courses
  • Emotional intelligence courses
  • Personal relationships courses
  • Training and development in racial justice, gender justice, and economic justice
  • Social inclusion workshops
  • 18 years of study in metaphysics
  • Thanatology
  • Diploma in Emotional intelligence and positive psychology
  • Analis de conducta
  • Currently studying for license at RBT

Certification

  • RBT - Registered Behavior Technicianert
  • Enfermera [Clinica Pereira]
  • Inteligencia Emociónal
  • Intervencion de crisis
  • Consejeria
  • Reiki
  • Tecnicas de respiracion
  • Analisis de la conducta Training 6 meses
  • [consejeria], training - 3 meses
  • LPC - Licensed Professional Counselor

Languages

español
Native or Bilingual
ingles
Elementary
Portuguese
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Consejeria

Carcel San Pedro
06.2014 - 09.2015

SUPERVISOR

Support Center
04.2010 - 02.2014

consejeria

independiente
06.2007 - 05.2022

Consejeria

INFOCAL
03.2007 - 11.2007

tutoria y apoyo

CIPEC
03.1997 - 02.2007

No Degree - Abogada Penal

Universidad Domingo Savio

trabajadora social

caritas bolivia

tanatologia

Independiente

intervención de crisis

independiente

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