Summary
Overview
Work History
Education
Skills
Achievements
Portfolio
Organizations
Timeline
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Erika Bradlee

Rochester Hills,Michigan

Summary

Results-oriented professional with nearly 3 years of experience in supply chain management and customer service. Currently serving as a Supervisor at Ford Motor Company, successfully implementing strategies to optimize operational efficiency and enhance customer satisfaction. Proven track record of leading cross-functional teams, streamlining processes, and achieving cost savings. Committed to driving continuous improvement and delivering exceptional results in a fast-paced and dynamic environment.

Overview

5
5
years of professional experience

Work History

Supervisor, Export HVC - Ford College Graduate Program

Ford Motor Company
01.2025 - Current
  • Lead a team in managing export logistics, improving efficiency in supply chain operations
  • Enhanced customer satisfaction by implementing streamlined claims handling processes
  • Collaborated with cross-functional teams to resolve logistical challenges effectively

Parts Supply & Logistics – Ford College Graduate

Ford Motor Company
06.2023 - 01.2025
  • Conducted demand analysis to optimize inventory levels, resulting in reduced supply chain costs
  • Developed analytical reports that facilitated strategic decision-making within the marketing and sales divisions
  • Received positive feedback from stakeholders for timely and accurate project deliverables

Teacher's Assistant

School Age Child Care Program
10.2020 - 06.2023
  • Assisted in the development of educational programs, contributing to improved student engagement
  • Provided effective customer service to parents, addressing concerns with professionalism and care
  • Supported classroom management and activities, leading to a positive learning environment

Area Management Intern

Walmart
05.2022 - 08.2022
  • Resolved escalated customer concerns, utilizing problem-solving skills to enhance the shopping experience
  • Conducted operational assessments that led to improved staff coordination and efficiency
  • Participated in team meetings to discuss performance metrics and improvement strategies

Education

Bachelor of Business Administration - Supply Chain Management

Michigan State University
East Lansing, MI
05.2023

Skills

  • Problem Solving
  • Cross-functional Coordination
  • Customer Service
  • Claims Handling
  • Analytical Skills
  • Demand Analysis
  • Training and mentoring
  • Staff management
  • Customer service

Achievements

[List relevant awards/recognitions]

Portfolio

[Link to work samples or portfolio]

Organizations

Co-Lead of ONE Ford FCG Group - (June 2024 - Present)

A Co-Lead position overseeing multiple committees to facilitate and lead communication, professional development, recruiting, social networking, and community outreach initiatives.


ONE Ford Group Co-Chair of Internal Recruiting - (August 2023 - June 2024)

In the ONE Ford FCG Internal Recruiting Co-Lead role, successfully launched a project pairing FCGS from different departments and organized cross-departmental group sessions with guest speakers to facilitate interdepartmental connections and learning.

Timeline

Supervisor, Export HVC - Ford College Graduate Program

Ford Motor Company
01.2025 - Current

Parts Supply & Logistics – Ford College Graduate

Ford Motor Company
06.2023 - 01.2025

Area Management Intern

Walmart
05.2022 - 08.2022

Teacher's Assistant

School Age Child Care Program
10.2020 - 06.2023

Bachelor of Business Administration - Supply Chain Management

Michigan State University

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Erika Bradlee