Jimmy Joiner
Gainesville
Summary
A results-driven person with technical and leadership experience in the automotive industry, with skills that will translate to any task I perform. I am a team player that is committed to helping everyone win.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ford Quicklane Manager/Supervisor
Parks Ford of Gainesville
Gainesville, FL
09.2025 - Current
- Directed daily Quicklane operations to enhance customer satisfaction.
- Created written processes that left nothing for interpretation.
- Implemented training programs that increased new employee engagement and retention rates.
- Managed inventory to make sure technicians had what they needed to perform.
Automotive Technician
Parks Ford of Gainesville
Gainesville, FL
06.2023 - 09.2025
- Diagnosed and repaired vehicle systems, ensuring optimal performance and safety standards.
- Managed my own tools and equipment to make sure I had what I needed to perform any job/repair.
- Utilized advanced diagnostic tools to identify issues and recommend appropriate solutions.
- Established working relationships with all departments to make the repair process simple and effective.
- Worked in conjunction with shop foreman to solve more complex issues.
Education
Associate of Applied Science - Automotive Service Management Technology
Santa Fe College
Gainesville, FL06-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Problem solving
Certification
Ford factory certifications include:
- Electrical Systems
- Advanced Network Diagnostics
- Climate Control
- Quicklane Management certs
- And more
Timeline
Ford Quicklane Manager/Supervisor
Parks Ford of Gainesville
09.2025 - Current
Automotive Technician
Parks Ford of Gainesville
06.2023 - 09.2025
Associate of Applied Science - Automotive Service Management Technology
Santa Fe College