Erika Brito
New York,NY
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Associate
UPS
New York, NY
07.2023 - 01.2024
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Provided customer service support for inquiries, complaints, and returns.
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Handled incoming calls from customers regarding orders or other inquiries.
- Built and maintained relationships with peers and upper management to drive team success.
Intern
Alianza Dominicana
New York, NY
01.2024 - Current
- Assisted with inventory control tasks when necessary.
- Ensured efficiency by organizing supply inventory for operations.
- Complied with given instructions, whether provided orally or in writing.
- Collaborated effectively with a diverse team to achieve objectives and resolve product- and service-related challenges.
- Ensured each dance move was executed with precision and caution by demonstrating the correct technique.
- Offered guidance to students regarding fundamental techniques and motions, while offering valuable assessments.
- Dedicatedly practiced alongside the cast during rehearsals, refining skills and fostering team collaboration.
- Conducted extensive research on the history, customs, and traditions of the local community.
- Provided guidance to participants regarding the appropriate use of tools and safety procedures.
Education
High School Diploma -
Innovation Diploma Plus
New York, NY06-2025
Skills
- Data Entry
- Management Support
- Cash Handling
- Active listening
- Teamwork
- Problem-solving
- Attentive to detail
- Customer service skill
- Creative
- Computer skills
- Communication skills
Languages
Spanish
Professional
English
Professional
Timeline
Intern
Alianza Dominicana
01.2024 - Current
Associate
UPS
07.2023 - 01.2024
High School Diploma -
Innovation Diploma Plus
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