Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erika Cardoza

Ocala,FL

Summary

Organized and dependable candidate successful at managing multiple priorities. Strong leader and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Tropical Smoothie Cafe
10.2022 - 12.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Created employee schedules to align coverage with forecasted demands.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Cleaning Assistant

Alicia's Cleaning Services
01.2021 - 10.2022
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

Cleaner Helper

Norma’s Cleaning Service
04.2020 - 12.2020
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Handled equipment, chemicals, and materials properly and with caution.

Education

Industrial Engineer -

UCA
Nicaragua
2018

Santa Teresita High School
Nicaragua
2015

Skills

  • Customer Service
  • Creative thinking
  • Adaptability and flexibility
  • Employee Scheduling
  • Organizational skills
  • Effective communication
  • Problem-solving abilities
  • Sales expertise

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Assistant Manager

Tropical Smoothie Cafe
10.2022 - 12.2023

Cleaning Assistant

Alicia's Cleaning Services
01.2021 - 10.2022

Cleaner Helper

Norma’s Cleaning Service
04.2020 - 12.2020

Industrial Engineer -

UCA

Santa Teresita High School

Similar Profiles

CREATE PROFILE
Erika Cardoza