An enthusiastic professional with 7+ years of experience, eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
8
8
years of professional experience
Work History
Crew Member
Tropical Smoothie Cafe
Fargo, North Dakota
08.2025 - Current
Prepared smoothies and food items following established recipes and quality standards.
Maintained cleanliness and organization of workstations and dining areas.
Collaborated with team members to ensure efficient service during peak hours.
Stocked ingredients and supplies to maintain inventory levels throughout the shift.
Crew Member
Dunkin' Donuts
Hyde Park, New York
05.2022 - 10.2022
Assisted customers with menu selections and answered product-related questions.
Maintained cleanliness and organization of workstations and dining areas.
Operated cash register, processed transactions, and handled customer payments.
Stocked ingredients and supplies to maintain inventory levels throughout the shift.
Served food quickly for positive guest experiences.
Assistant Manager
Speedway LLC
Highland, New York
01.2021 - 02.2022
Trained new employees on company policies and procedures.
Resolved customer complaints and provided excellent service support.
Supervised daily operations including scheduling shifts, assigning duties.
Collaborated with team members to improve store efficiency.
Conducted regular audits of cash handling processes and transactions.
Shift Leader
Dunkin' Donuts
Poughquag, New York
04.2018 - 12.2020
Supervised daily operations and ensured smooth workflow in the store.
Trained and mentored new team members on service standards.
Managed inventory levels to minimize waste and ensure product availability.
Handled customer inquiries and resolved complaints with professionalism and care.
Utilized POS systems efficiently for order processing and inventory management.
Executive Assistant to the Vice President at Blue Cross Blue Shield of North DakotaExecutive Assistant to the Vice President at Blue Cross Blue Shield of North Dakota