Johnathan Mitchell
Henderson
Summary
Customer service with extensive understanding of business operations & needs. Highly capable of leading an effective team through creative leadership skills that achieve business objectives, eager to contribute to a dynamic team, & make a positive impact.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Crew Member
Cafe Rio
Henderson
08.2024 - 02.2026
- Assisted in training new crew members on operational procedures.
- Resolved customer complaints in a professional manner.
- Packed fast food products in approved containers, cups, and bags.
- Drove team success by quickly completing assigned tasks.
Crew Member
Blaze Pizza
Henderson
01.2025 - 04.2025
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Educated customers on menu items, product ingredients and nutritional values.
Sandwich Artist
SUBWAY®Restaurants
Henderson
03.2023 - 10.2023
- Assisted customers in selecting menu items and promoting daily specials.
- Prepared fresh ingredients daily, ensuring food safety and freshness standards.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
Crew Member
Popeyes
Henderson
07.2022 - 12.2022
- Prepared and served food and beverages according to company standards.
- Delivered excellent customer service in fast-paced dining environment.
- Operated cash register and processed customer transactions efficiently.
- Assisted in training new crew members on operational procedures.
Crew Member
Chipotle
Henderson
02.2022 - 07.2022
- Communicated clearly and positively with co-workers and management.
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Inventory stock and requisition new stock.
- Clean shelves, counters, and tables.
Crew Member
Raising Cane's Restaurants
Henderson
01.2021 - 07.2021
- Maintained high standards of customer service during high-volume, fast paced operations.
- Mastered point of service computer system for automated order taking.
- Open and close cash registers, performing task such as counting money, separating change slips, coupons, making deposits, and vouchers.
Event Host
Moments Events Production
Henderson
01.2019 - 03.2020
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Coordinated schedules and timelines for all events.
- Attended bridal industry events to promote services and build relationships with prospective vendors.
- Generated 7 leads per special events, resulting in $35,000 new revenues.
Education
High School Diploma - Business and Marketing
Liberty High School
Henderson, NV12-2022
Skills
- Upbeat delivery
- Writing and editing
- Communication skills
- Customer service
- Relationship management
- Team leadership
- Organizational skills
- Business operations
- Adaptability to change
- Self-discipline
Languages
English
Full Professional
Arabic
Professional
Spanish
Limited
Certification
State of Nevada Private Investigators Licensing Board, 2023
Timeline
Crew Member
Blaze Pizza
01.2025 - 04.2025
Crew Member
Cafe Rio
08.2024 - 02.2026
Sandwich Artist
SUBWAY®Restaurants
03.2023 - 10.2023
Crew Member
Popeyes
07.2022 - 12.2022
Crew Member
Chipotle
02.2022 - 07.2022
Crew Member
Raising Cane's Restaurants
01.2021 - 07.2021
Event Host
Moments Events Production
01.2019 - 03.2020
High School Diploma - Business and Marketing
Liberty High School