Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Erika Carranza

Erika Carranza

North Hollywood

Summary

Strong problem solving abilities, willingness to learn, and excellent communication skills. Eager to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Billing Clerk

Valley Community Healthcare
05.2023 - Current
  • Post payments
  • Data entry
  • Verify health insurance
  • Mail out patient statements
  • Submit diagnosis codes

Call Center Representative

Valley Community Healthcare
03.2022 - Current
  • Handle high volume calls
  • Schedule patients to assigned providers
  • Verify insurance coverage Medicare/Medi-cal, managed care and other federal/state programs
  • Confirm and update patient demographics on EHR
  • Create chart for new patients

Front Desk Clerk

COVID Clinic
07.2020 - 01.2022
  • Register new patients
  • Verify appointments
  • Direct patients to assigned testing locations
  • Provide COVID Vaccine information
  • Schedule second dose

Education

Valley Community College
06.2012

Skills

  • Efficient appointment management
  • Utilizing EHR for patient charting
  • Insurance verification expertise
  • Excellent communication skills

Languages

Spanish
Native or Bilingual

Timeline

Billing Clerk

Valley Community Healthcare
05.2023 - Current

Call Center Representative

Valley Community Healthcare
03.2022 - Current

Front Desk Clerk

COVID Clinic
07.2020 - 01.2022

Valley Community College