Erika Ceniceros
Toledo,OH
Summary
I am seeking a highly rewarding career where I can use my skills and knowledge to help the company and my coworkers be successful.
Overview
13
13
years of professional experience
Work History
Marketing Liaison
Assurance Health System
03.2024 - Current
- Planned and executed internal and external marketing resources for the Ohio & Michigan territory.
- Kept myself in the field to build and keep working relationships and networking opportunities.
- Increased company awareness and developed visually engaging marketing materials to support services.
- Answered general marketing department inquiries by email, phone, visits and mail.
- Managed CRM database to maximize customer outreach efforts and strengthen referral source relationships.
- Conducted market research to identify industry trends and generate actionable insights for strategic marketing purposes.
Insurance Sales Representative
The Stover Group - Independent Agent
01.2020 - 12.2023
- Conducted telesales, acquired leads, and engaged in cold calling to connect with potential clients
- Offered comprehensive guidance to clients seeking life insurance policies, ensuring their peace of mind and appropriate coverage.
Intake Coordinator
Ohioans Home Healthcare
01.2018 - 01.2020
- Manage incoming calls, first point of contact from hospitals, nursing homes, and hospice facilities
- Maintain broad knowledge of pricing, supplies, services, procedures and processes
- Create intake forms for patients discharging home, needing home care
- Coordinate our nurses to see each patient at home considering time management and urgency
- Order supplies for the patients leaving the facilities that they will need at home.
Medical Assistant
Toledo Clinic
01.2012 - 01.2018
- Conducted patient intake procedures, including vital signs assessment and medical history documentation
- Facilitated scheduling, managed patient records, and coordinated with medical staff for efficient patient care
- Assisted the doctor during examinations and treatments, ensuring a smooth workflow and patient comfort.
Education
Licensed Insurance Agent - Life & Health Insurnace
ExamFX
Medical Assisting Certificate -
Ross Medical College
Sylvania, OHNo Degree Received - Doctorate of Physical Therapy
University of Findlay
Findlay, OHNo Degree Received - Physical Therapy
Owens Community College
Perrysburg, OHSkills
- Excellent Communication Skills
- Strong Work Ethic
- Teachable
- Customer Service Excellence
- Sales & Marketing Techniques
- Proficient with Technology and Computer
- Goal-Oriented
- Attention to detail
- Analytical thinking
Timeline
Marketing Liaison
Assurance Health System
03.2024 - Current
Insurance Sales Representative
The Stover Group - Independent Agent
01.2020 - 12.2023
Intake Coordinator
Ohioans Home Healthcare
01.2018 - 01.2020
Medical Assistant
Toledo Clinic
01.2012 - 01.2018
Licensed Insurance Agent - Life & Health Insurnace
ExamFX
Medical Assisting Certificate -
Ross Medical College
No Degree Received - Doctorate of Physical Therapy
University of Findlay
No Degree Received - Physical Therapy
Owens Community College