Erika Christmas
Philadelphia,PA
Summary
Looking for a medical coding and billing position at medical office that could benefit from a professional who is goal-oriented and experienced.
Overview
8
8
years of professional experience
Work History
Medical Biller
Northwest Medical & Rehabilitation Center
04.2023 - 09.2023
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
Security Officer
Allied universal
01.2022 - 04.2023
- Write detailed reports daily on property damage, theft, presence of unauthorized persons and unusual incidences
- Acts quickly during emergency situations within one minute to reduce opportunity for damages and injuries
- Oversee premises, including entry and exit over 150 employees and customers daily.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
Assisting Manager
U-Haul moving and storage
01.2020 - 01.2022
- Provided exceptional customer service both in-person and by phone through strong listening skills
- Skilled at identifying and solving problems and complaints through strong communication skills
- Managed a team of 4 on site customer service reps using clear communication and strong problem-solving skills.
Customer Service Associate
Wawa
01.2018 - 01.2020
- Took care of many customer service issues in person
- Operated the point of sale pursuant to corporate standards, maintained a proper cash level
- Responsible for greeting new customers as they entered the store and finding them the proper sales or customer service assistance.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Crew Trainer
McDonald's
01.2016 - 01.2018
- Processed and filled customer food orders and prepare specialty dishes quickly and accurately
- Answered customer questions about food ingredients, freshness, and availability
- Upheld safety and sanitation standards
- Conducted training for all new employees on proper customer services skills.
Education
CERTIFICATE - Medical Billing And Coding
Allstate Career School
Essington, PA04.2023
High School Diploma -
Dobbins Technical High School
Philadelphia, PA06.2018
Skills
- Practice Management Software
- Medical Terminology
- Microsoft Office
- CPR Certified
- Bookkeeping
- Claims Processing
- Billing and Collection Procedures
- ICD-10-CM
- ICD-PCS
- HCPCS
- HIPAA
- CPT-4
- Zoom
- EHR
Timeline
Medical Biller
Northwest Medical & Rehabilitation Center
04.2023 - 09.2023
Security Officer
Allied universal
01.2022 - 04.2023
Assisting Manager
U-Haul moving and storage
01.2020 - 01.2022
Customer Service Associate
Wawa
01.2018 - 01.2020
Crew Trainer
McDonald's
01.2016 - 01.2018
CERTIFICATE - Medical Billing And Coding
Allstate Career School
High School Diploma -
Dobbins Technical High School