Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erika Contreras-Martinez

Helena,AL

Summary

Motivated college student pursuing a degree in Business Management, with cashier experience and strong customer service skills, seeking a first-time bank teller position to expand my knowledge in banking and contribute to a positive customer experience. Eager to learn and apply my skills in a financial services environment.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Target
Alabaster, AL
09.2022 - 01.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Cashier

Starbucks, Barista
Alabaster, AL
11.2021 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Associate of Applied Science - Business Management

Jefferson State Community College
Birmingham, AL
05.2028

High School Diploma -

Helena High School
Helena, AL
05.2021

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Cash Handling
  • Retail Sales

Languages

Spanish
Full Professional

Timeline

Retail Sales Associate

Target
09.2022 - 01.2023

Cashier

Starbucks, Barista
11.2021 - 09.2022

Associate of Applied Science - Business Management

Jefferson State Community College

High School Diploma -

Helena High School
Erika Contreras-Martinez