Erika Costello
Cortlandt Manor,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level criminologist position. Ready to help achieve company goals.
Overview
5
5
years of professional experience
Work History
Childcare Worker
The Learning Experience
05.2022 - Current
- Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Collaborated with coworkers to develop innovative programs that enriched the childcare experience for all involved parties.
Sales Associate
Macy's
11.2020 - 02.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Swim Instructor
Goldfish Swim School
05.2019 - 03.2020
- Contributed to a safe and enjoyable learning environment by enforcing pool rules and maintaining constant supervision of students.
- Developed engaging lesson plans focusing on fundamental swimming techniques, water safety, and stroke improvement.
- Built strong relationships with students'' families, creating open communication channels for feedback on lesson quality and overall satisfaction.
Education
Bachelor of Arts - Criminology
SUNY College At Cortland
Cortland, NY05.2024
Skills
- Dependable and Responsible
- Flexible and Adaptable
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Problem-Solving
- Multitasking
- Knowledge of the Criminal Justice System
- Organizational Skills
Languages
Spanish
Limited Working
Timeline
Childcare Worker
The Learning Experience
05.2022 - Current
Sales Associate
Macy's
11.2020 - 02.2021
Swim Instructor
Goldfish Swim School
05.2019 - 03.2020
Bachelor of Arts - Criminology
SUNY College At Cortland
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