Erika Council

• Qualify clients for Women, Infant, and Children program
• Assisted clients with referrals to community resources
• Assisted Pregnant Clients with finding prenatal provider near them and provide referrals for Healthy Families, Healthy Start and Wic.
• Verify clients name, DOB, address, children on WIC account
• Verified client information for accuracy during appointments
• Check Release of Information form (for thorough information)
• Assist clients with applying for Medicaid, provide information to clients on where to apply for the county health plan online and in person.
• Assist DOH nursing staff with specimen collection, verify information is correct
• Guided clients through testing processes and addressed health-related inquiries at health department.
• Facilitated access to food resources for clients at St. Pete Free Clinic food pantry.
• Assist Clients in Applying for housing online

Conducted field visits to meet clients at home or shelters Meet with clients at their home, jail, hospital, and or homeless

shelters. Provided education on safe healthy practices.

• Managed billing tasks to ensure accurate financial records
• Conducted authorization checks for center/therapy compliance
• Performed employee checks for updated credentials and training requirements
• Monitored and documented vital signs to ensure patient health
• Transported children to and from appointments while supporting their feeding needs
• Assisted Administrative Director with daily task

• Processed charges, Posted procedures/diagnosis codes for Mental Health
• Submitted claims to Medicaid/Managed Care insurance for claims
• Verified accurate use of ICD-9/CPT codes.
• Collected and explained patient balances and co-pays to ensure understanding and compliance
• Checked and recorded patient vitals, height, weight, and hemoglobin for comprehensive health assessments
• Qualify clients for Pinellas county Health plan
• Scheduled appointments for providers/therapist
• Scheduled/Checked new clients in for an initial intake appointment
• Documented client appointments and notes for accurate record-keeping and seamless insurance verification
• Recorded client payments, posted credit card/check/cash
• Updated Client Data - address, phone number/name change
• Client Ledger – client/postdate payments
• Conducted master client inquiries to verify appointments, cancellations, and insurance information. - verify appointments, cancellations, Insurances emergency contacts, check treatment plan