Randy Wright
Community Support
Decatur,GA
Summary
Dynamic Veteran Services Program Support Specialist with a proven track record at the United States Army, excelling in veteran advocacy and crisis intervention. Skilled in adaptive learning and team collaboration, I fostered strong community partnerships and enhanced patient well-being through compassionate support and effective communication, ensuring tailored care plans for diverse needs.
Overview
18
18
years of professional experience
Work History
Veteran Services Program Support Specialist
United States Army
06.2008 - Current
- Collaborated with community partners to provide comprehensive support services to veterans, fostering a network of resources.
- Mentored new staff members to ensure consistent service delivery across all team members within the Veteran Services Program Support Specialist role.
- Served as a liaison between veteran clients and government agencies to facilitate effective communication regarding eligibility requirements or application statuses.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
Community Support Coordinator
Youth at The Crossroads
02.2008 - 03.2020
- Conducted regular assessments of client progress toward goals established within their individualized care plans.
- Developed strong relationships with families, ensuring open communication channels and addressing concerns promptly.
- Created safe spaces where diverse groups could engage in dialogue, fostering greater understanding and unity among community members.
- Mentored new staff members, providing guidance on best practices in community support coordination.
Education
High School Diploma -
Emil G Hirsch Metropolitan HS
Chicago, ILSkills
Adaptive learning
Training facilitation
Benefits administration
Veteran advocacy
Mental health treatment
Patient counseling
Teamwork and collaboration
Trauma-informed care
Problem-solving
Time management
Problem-solving abilities
Multitasking
Case documentation
Decision-making
Timeline
Veteran Services Program Support Specialist
United States Army
06.2008 - Current
Community Support Coordinator
Youth at The Crossroads
02.2008 - 03.2020
High School Diploma -
Emil G Hirsch Metropolitan HS