Kelly Davis
Astoria
Summary
Compassionate and results-oriented social service worker with 10+ years of experience in the healthcare and nonprofit industries. Proven ability to provide support and services to individuals and families facing various challenges, including substance abuse, mental health issues, and homelessness. Expertise in veteran benefits, claims, resources, community care knowledge, and medical veteran medical services.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Case Manager/Veteran Services Program Support Specialist
Virtue At The Pointe- PHP/IOP
10.2023 - Current
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Case Manager / Veteran Support Specialist
Virtue At The Pointe- Residential Treatment Center
04.2022 - 07.2023
- Provided support and services to veterans struggling with substance abuse and mental health issues
- Navigated veterans through their benefits and assisted in submitting claims
- Coordinated care between the VA and community providers
- Advocated for veterans and ensured that they were receiving the care and services they needed
- Led and facilitated peer support groups for veterans.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
Certified Community Health Worker
Orchid Health at McKenzie River Clinic
01.2020 - 03.2022
- Assessed and addressed the social determinants of health for patients
- Developed and implemented health management plans and goals
- Coached patients in effective management of their chronic health conditions and self-care
- Assisted patients in understanding care plans and instructions
- Documented activities, service plans, and results in an effective manner
- Worked collaboratively and effectively in a clinical setting with team members.
Medical Assistant / Front Office Support
McKenzie River Clinic
08.2017 - 01.2020
- Roomed patients obtained medical history, vital signs, weight, and height
- Liaised with insurance providers on behalf of patients
- Handled all medical referrals and prior authorizations
- Performed office administration activities such as answering phones, billing, and bookkeeping
- Managed inventory for medication and medical supplies
- Performed direct patient care procedures and assisted physicians.
Director of Social Programs
FolkTime Inc.
01.2016 - 08.2017
- Developed and implemented structured groups and outings
- Supported PSS staff in activities to improve self-esteem and recovery in mental health and addiction
- Designed programs integrating career development and connecting peers with others to help support emotional and social needs
- Assisted members in voicing their strengths, interests, and goals by creating care plans, crisis plans, and other methods of expressing individual preferences
- Created Veteran Specific Peer Program, connecting Veteran and getting Veteran certified as Peers
- Implemented a peer bridger program, helping people as they transitioned out of mental health units.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Activity Director
Regency Gresham Skilled Nursing and Rehabilitation
08.2013 - 12.2016
- Planned, organized, and developed an activity program for residents of the facility
- Developed and maintained activity calendar
- Created care plans, documented resident participation, and provided daily reports to the interdisciplinary team
- Supported, encouraged, and directed small groups and individual activities
- Ensured timely documentation of intervention and ensure interventions are based on patient's plan of care.
Education
Masters of Social Work -
Walden University (Online)
01.2026
Pre-Nursing Program -
Portland Community College
01.2003
Bachelor of Arts in Fine Art and Design -
State University of New York, Oneonta, NY
01.1994
Skills
- Adaptability
- Multitasking
- Team Leadership
- Case Assessment
- Client Advocacy
- Training and Development
- Organizational Skills
- Goal Setting
- Interpersonal Skills
Certification
- Community Health Worker Certification (2021)
- QMHA-R (2023)
- Veterans Benefits Certification (2022)
- OHP Assister License (2021)
- CPR, BLS Certification (current)
- Peer Support Specialist / IPS (2016)
- ECPR (2017)
- Cultivating a New Life through Peer Connection- Peer Support / Peer Bridger Training (2017)
- Oregon Activity Director Certification (2014)
- Certified Nursing Assistant (2001-2012)
Timeline
Lead Case Manager/Veteran Services Program Support Specialist
Virtue At The Pointe- PHP/IOP
10.2023 - Current
Case Manager / Veteran Support Specialist
Virtue At The Pointe- Residential Treatment Center
04.2022 - 07.2023
Certified Community Health Worker
Orchid Health at McKenzie River Clinic
01.2020 - 03.2022
Medical Assistant / Front Office Support
McKenzie River Clinic
08.2017 - 01.2020
Director of Social Programs
FolkTime Inc.
01.2016 - 08.2017
Activity Director
Regency Gresham Skilled Nursing and Rehabilitation
08.2013 - 12.2016
Masters of Social Work -
Walden University (Online)
Pre-Nursing Program -
Portland Community College
Bachelor of Arts in Fine Art and Design -
State University of New York, Oneonta, NY
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