Erika Cruz
Taylorsville,UT
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Youth Worker
Salt Lake County Youth Services
05.2017 - Current
- Enhanced youth engagement by incorporating interactive and client centered care and activities.
- Developed strong and trusting rapport resulting in quality care and increased positive behavioral changes.
- Complete documentation using Microsoft Word, and other client record management systems.
- Maintained daily living standards by assisting clients with hygiene, chores, exercise, medical needs, transportation, and nutrition.
- Promoted safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
Case Manager
Project Connection
12.2021 - 06.2022
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Collaborate with providers in outpatient mental health clinic to increase positive outcome measures with clients through consistent follow-ups and progress updates.
- Working with individuals in the community to improve knowledge, exposure and linkage to resources, case management, need assessment, in-home interventions and in-office skills development groups.
CNA
Premier Nursing Group
05.2016 - 02.2017
- Collaborated with healthcare professionals to provide comprehensive health assessments for patients.
- Educated patients on preventative measures, promoting overall wellness and reducing the risk of illness.
- Performed various tests as required, including blood pressure checks, glucose monitoring, cholesterol level evaluations, BMI, and Spirometry.
- Managed sensitive patient information with discretion, adhering to strict confidentiality policies at all times.
CNA
Beehive Homes Assisted Living
06.2014 - 04.2016
- Promoting independence and dignity.
- Facilitated activities of daily living, personal hygiene management, feeding, medication administration, enrichment activities, and ambulation/Fall Prevention.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding death and dying.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Caregiver
West Jordan Care Center
10.2013 - 06.2015
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Follow individual care plans for physical therapy.
Education
Bachelor - Social Work
University of Utah
Salt Lake City, UT12.2020
Associate Of Science - General Studies
Salt Lake Community College
Salt Lake City, UT05.2018
Skills
- Safety Monitoring
- Problem Solving
- Relationship Building
- Activity Implementation
- Care Coordination
- Documentation Proficiency
Certification
- SSW
- CPR and First Aid
Timeline
Case Manager
Project Connection
12.2021 - 06.2022
Youth Worker
Salt Lake County Youth Services
05.2017 - Current
CNA
Premier Nursing Group
05.2016 - 02.2017
CNA
Beehive Homes Assisted Living
06.2014 - 04.2016
Caregiver
West Jordan Care Center
10.2013 - 06.2015
Bachelor - Social Work
University of Utah
Associate Of Science - General Studies
Salt Lake Community College
- SSW
- CPR and First Aid
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