Summary
Overview
Work History
Education
Skills
Accomplishments
Education and Training
Activities
Interests
Timeline
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LaShauna Calloway

Enterprise,AL

Summary

Experienced Crew Trainer with proven expertise in food preparation, money handling, and opening/closing procedures. Known for adaptability and strong work ethic, able to seamlessly transition into any team role to assist employees in learning tasks and improving performance. Motivated to leverage education and skills to optimize operations and expand knowledge through hands-on experience. Skilled Youth Worker dedicated to empowering children at all levels, offering compassionate support and guidance to help them navigate challenges and develop healthy coping strategies for success.

Overview

11
11
years of professional experience

Work History

Youth Worker

New Jerusalem Cogic
06.2020 - Current
  • Contributed to development of individualized plans to support youth goal achievement.
  • Promoted positive peer interactions by facilitating group activities and modeling respectful communication techniques.
  • Organized volunteer opportunities for youth, enhancing their sense of responsibility and community involvement.
  • Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
  • Supported and mentored students in developing skills to become successful in community.
  • Fostered safe and inclusive environment, enabling young people from diverse backgrounds to share experiences and support each other.

Crew Trainer

Panera Bread
05.2015 - Current
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Worked alongside junior employees to improve performance, food safety and customer service.
  • Instructed new team members on correct procedures for all areas of operations.
  • Greeted incoming customers kindly and provided friendly service.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Accepted and processed payments via credit card and cash daily.
  • Reduced process lags and effectively trained team members on best practices and protocol.

Customer Service Cashier

Dairy Queen
11.2014 - 02.2015
  • Redeemed coupons and cross-sold products.
  • Increased sales by suggesting specific purchases to customers.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Worked closely with front-end staff to assist customers.
  • Restocked dining area with silverware, straws, napkins and condiments.
  • Prepared food, Filled beverages and delivered food to customers .
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Learned roles of other departments to provide coverage and keep store operational.

Education

Associate of Science - Physical Therapy (Pre-Physical Therapy)

Enterprise State Community College
Enterprise, AL

Associate of Applied Science - Biological And Physical Sciences

Troy University
Troy, AL

Skills

  • Processing payments
  • Team leadership and supervision
  • Customer service skills
  • Opening and closing processes
  • Employee engagement
  • Food safety understanding
  • Team-building activities
  • Crew member training
  • Social skill development
  • Mentoring
  • Positive reinforcement
  • Safety monitoring

Accomplishments

  • Achieved [Result] through effectively helping with [Task].

Education and Training

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Activities

Participates in Community outreach programs, Choir; Youth Ministries Counselor, Praise/Worship Leader.

Interests

  • Volunteering
  • I like working with my hands and fixing things
  • Youth Development Programs
  • Music
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Outdoor Recreation
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • DIY and Home Improvement

Timeline

Youth Worker

New Jerusalem Cogic
06.2020 - Current

Crew Trainer

Panera Bread
05.2015 - Current

Customer Service Cashier

Dairy Queen
11.2014 - 02.2015

Associate of Applied Science - Biological And Physical Sciences

Troy University

Associate of Science - Physical Therapy (Pre-Physical Therapy)

Enterprise State Community College

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