Erika Davis
North Swanzey
Summary
Dedicated to supporting social, emotional and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Customer service background with 5 years of experience in building relationships and understanding customers needs. Strong communication and interpersonal skills used to provide excellent customer service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Home Childcare Provider
Self Employed
09.2020 - Current
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Met with parents about daily activities, positive developments and issues.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Associate Teacher
Cheshire Medical Center
12.2018 - 09.2020
- Met with parents about daily activities, positive developments and issues.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Planned and guided age-appropriate tasks like reading and crafts.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Tutor
Keene Head Start
11.2016 - 05.2018
- Provided appropriate learning materials for students.
- Worked with students in classrooms or home environments to provide educational support.
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
- Provided one-on-one and small group instruction to students falling behind in skills.
Lead Toddler Teacher
Elm City Childcare
03.2009 - 10.2016
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Cashier
Price Chopper
11.2006 - 03.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Ice Cream Server/Cashier Assistant
Rocky Brook
06.2004 - 10.2006
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Demonstrated excellent time management skills by handling multiple tasks during busy shifts.
Education
No Degree - Early Childhood Education
River Valley Community College
Claremont, NHHigh School Diploma -
Keene High School
Keene, NH06.2008
Skills
- Detail oriented
- Teamwork
- Customer Service
- Communication and Cooperation
- Multi-tasking
- Computer Literacy
- Punctual
- Early Childhood Development
Certification
- First Aid/CPR Certified
Timeline
Home Childcare Provider
Self Employed
09.2020 - Current
Associate Teacher
Cheshire Medical Center
12.2018 - 09.2020
Tutor
Keene Head Start
11.2016 - 05.2018
Lead Toddler Teacher
Elm City Childcare
03.2009 - 10.2016
Cashier
Price Chopper
11.2006 - 03.2009
Ice Cream Server/Cashier Assistant
Rocky Brook
06.2004 - 10.2006
No Degree - Early Childhood Education
River Valley Community College
High School Diploma -
Keene High School
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